This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Woodforest Bank
- Banks
- Beaufort, SC
About this business
Location details
350 Robert Smalls Pkwy, Beaufort, SC, 29906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
This bank is awful. The managers i have spoken to have been helpful but the bank as a whole is terrible. I have been waiting over 2 months for any progress at all on a fraudulant charge i disputed for over $500. They told me it would be 7-10 business days. 1st lie. Also said they would give me provisional credit during dispute. Never got one. I get double charged withdraw fees because they only have locations in walmart and since i moved its 35 min away. Used to have overdraft priviledge and one day they just stopped even th... read more
Business response:
We would like a chance to look into your concerns. Please send us an email to socialmedia@woodforest.com with your contact information so we may reach out.
I have used Woodforest for two plus years and they have been consistently thorough and effective in all matters of business. Not one complaint and as far as customer service each member of the Hamburg NY team has given 100% excellent service.
Business response:
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
This Bank steady tries to get you with overdrafts I will pay a bill let's say for example October 8th and the company that I paid receives their money but it does not show on the bank statements too the 12th plenty of bills that they do like that they'll just wait to try to take it out of your bank account to get you a overdraft fee ridiculous I can't believe how scandalous this bank really is
Business response:
We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information so we can reach out?
This is the worst bank I've ever had, they have horrible customer service and every teller is rude. Do not bank here!
Business response:
We appreciate your feedback. Would you mind sending an email to CustomerAdvocacy@woodforest.com with a good phone number to reach you? We'd be glad to address any concerns.
My husband, myself, and 2 teenage children use to all bank with Woodforest. My husband account came up $630 short. Come to find out a loan officer used his social security number and wiped out his account (she used the wrong SS#). They put the money back in but would not stop the over draft fees so he lost $120 dollars. He closed his account next day. My daughter account came up $160 short. They said it was because my husband act was over drafted this was 3 wks later. After arguing with manager he put her money back in her a... read more
Business response:
Would you mind sending us an email to CustomerAdvocacy@woodforest.com with your name and a good phone number to call? We'd like to know more about the situation.
I have tried 7 different bank's ATM machines in Toronto, Canada and could not withdraw cash. Even all the ATM machine had PULSE sign like the debit card of Woodforest have on back next to discover. 5 machines said we can not process your request, please contact your financial institution institution, other 2 said, your transaction can not be completed. Then i went to casino hoping there it will work same thing happened there too. I tried point of sale transaction and that was also denied even i have funds in my account. So f... read more
Business response:
We would like a chance to look into your concerns. Please send us an email to socialmedia@woodforest.com with your contact information so we may reach out.
THIS BANK IS THE ABSOLUTE WORSE BANK EVER!!!! THEY STOLE OVER 2K OUT OF MY ACCOUNT AND REFUSE TO GIVE ME MY MONEY BACK!!!!!!!!!!! I AM FILING A LAWSUIT AGAINST THIS FRAUDULENT BANK!!! DO NOT USE THIS BANK, ESPECIALLY FOR BUSINESS!!!
Business response:
We would like a chance to look into your concerns. Please send us an email to CustomerAdvocacy@woodforest.com with your contact information so we may reach out.
The bank allowed a bank account to be opened in my name without my authorization. Then wouldn’t close it when I called them.
Business response:
We hear your frustration. We'd like to get a few more details. Can you send an email to CustomerAdvocacy@woodforest.com with your contact information so we can reach out?
Man I wish negative stars was available because this company is the absolute worst. Literally have been getting hung up on all morning trying to settle a fee that was erroneously put on my account. Sad part is I can't even get in touch with anyone. This company is ***, promptly switching my monies to a reliable ******* ***account. Atleast there are no hidden fees and THEY COMMUNICATE WITH THE CUSTOMER. ******.
Business response:
We regret that your recent experience was less than you'd hoped for. We appreciate your feedback and would like to look into this further. Please send an email to SocialMedia@woodforest.com with your contact information.
Frequently asked questions about Woodforest Bank
How is Woodforest Bank rated?
Woodforest Bank has a 2 star rating with 138 reviews.
When is Woodforest Bank open?
Woodforest Bank is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com