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Woodforest Bank

1.9

About this business

Location details

350 Robert Smalls Pkwy, Beaufort, SC, 29906, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
1.9132 reviews
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Jacob W's profile image
Jacob W 
2 years ago

They have lied about charging me for seting up debit cards multiple times 

Business response:

We'd like the chance to correct the situation. Please send your contact info to SocialMedia@woodforest.com and we'll be in touch. 

Carrie R's profile image
Carrie R 
2 years ago

Horrible bank to bank with,bad service.. 

Business response:

We would like a chance to look into your concerns. Please send us an email to socialmedia@woodforest.com with your contact information so we may reach out. 

Rachel L's profile image
Rachel L 
2 years ago

Horrible bank. They allow things to come out even when you are negative... because of them letting things come out. Then they charge you for everything they allowed to come out when you didn't have the funds to begin with. I had somethings on auto pay that I had forgotten about and they let everything come out even when I was already in the red. I have never had a bank allow money to come out, even auto pay things, if the money is not available. Every month the decline my auto pay for my mortgage when the funds are there, bu... read more

Business response:

Oh no! Thank you for letting us know about this. Please email your contact information to SocialMedia@woodforest.com. We'd like to help as best as we can. 

Peyton T's profile image
Peyton T 
2 years ago

They will tell you whatever they feel you want to hear to open an account. Horrible bank, HORRIBLE customer service, and no business morals. Do not recommend taking your business here. 

Business response:

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information so we can reach out? 

Cary C.'s profile image
Cary C. 
2 years ago

This is the most incompetent bank I have ever dealt with! Every week I have to dispute something which means I have to go to a branch then wait 7 days to get my money back. If it only takes you minutes to take it out of my account it should only take minutes to correct. Also when you call customer service they lie and tell you the issue will be resolved in 24 hours but it isn't. Meanwhile their incompetence causes your account to be overdrawn and they want to charge you for it. I had a charge that was duplicated how hard is ... read more

Business response:

We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to SocialMedia@woodforest.com so we can look further into your situation. 

Ryan G's profile image
Ryan G 
2 years ago

Horrible bank that scams their loyal customers out of their hard earned money. I have been with this bank for 5 years. I had a direct debit rejected bc at the time I did not have the available funds to cover the charge. Ok that's fine but what isn't fine is they still charged me a $32 NSF fee even though they rejected the payment! So you mean to tell me that they think the deserve $32 of my money and didnt even cover the payment?!?! If they would've covered the payment then I would understand but they stole $32 and rejected ... read more

Business response:

We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you. 

Anthony B.'s profile image
Anthony B. 
2 years ago

I deposited 20k at woodforest and my money was manipulated inside the branch, how ever they can change the balance they did...I thought I was loosing my mind but money that was manipulated was taken. 

Business response:

Sounds like we need to learn more details of the situation. Please send an email to SocialMedia@woodforest.com with your contact information so that we can look into this. 

Ira W's profile image
Ira W 
2 years ago

I go to the Princeton Indiana branch every Wednesday to deposit my paycheck for the last month they have been closed early so I can't deposit my paycheck I have to go to the customer service desk at Walmart and they charge$ 4.00 I'm very disappointed in this branch and I have a reoccurring charge from Amazon prime for 14.99 that is not mine that they can't seem to fix if something doesn't change soon I'll have to close my account and do business elsewhere 

Business response:

We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you. 

Daphne G's profile image
Daphne G 
3 years ago

I just recently switched to this bank. I deposited my paycheck thru mobile deposit. I was expecting my funds to be available the next business day like they state. When I checked my account my funds are still not available. I call customer service and they tell me. They said since my account is less than 30 days old. They are holding my funds for 10 days. How is this even ethical? No where does it state they were going to do this. That is is my paycheck. I told them I am a single parent with know other resources. I can't pay... read more

Business response:

We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information so we can reach out? 

Frequently asked questions about Woodforest Bank

How is Woodforest Bank rated?

Woodforest Bank has a 1.9 star rating with 132 reviews. 

When is Woodforest Bank open?

Woodforest Bank is open now. It will close at 7:00 p.m.  

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