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Wile Hyundai
- Car Dealers
- Columbia, CT
About this business
Location details
21 CT-66, Columbia, CT, 06237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dealer said the car was available even though the car was sold already. I didn’t appreciate the bait and switch tactic. Also, the internet sales manager was very pushy. I ended up buying from a different dealership.
Business response:
Cyndy, Your time is valuable and it was not our intention to waste it. While we understand you ended up purchasing a vehicle elsewhere, I am here should you like to discuss your experience with us further. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I received a quick response from Centereach and had several kind professional exchanges. While I went with another car due to my location, Centereach was positive and helpful.
Business response:
Hello Anthony, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
i was treated horribly. So bad I wouldn't let them give me a car for free. They lied to me over and over .bait and switched prices. , the car was so filthy the previous owner still had things in the car and garbage too. Windows were so dirty couldn't see out of them .they treated me like a crook. And changed sales people on me like 4 or 5 times. Couldn't believe it.and they actually told me it went up a 1,000 over night .couldn't believe my ears.when I tried to negotiate and compared it to another car some where else was tol... read more
Business response:
Thank you for sharing your experience with us, Craig. I understand that your visit to Elgin Hyundai did not meet your expectations, and we appreciate your feedback. It’s important for us to maintain high standards in both our service and vehicle condition, and it seems we fell short in this instance. We take these concerns seriously and would like to discuss this further to ensure we can make things right. Please feel free to reach out to me directly. Thank you again for your feedback. Tony Joson | ajoson@blautogroup.com | ... read more
Great experience!! Dave in sales is a straight shooter and a pleasure to work with. Hammered out most of the details over the phone as we were purchasing the SUV to accommodate our recent addition of a baby and had limited time! He lived up to everything discussed on the phone and then some! Kyle in finance was awesome too worked with us on rates and package pricing and was just a cool dude in general. Honestly the best experience I have had at a dealership hands down, i highly recommend doing business with them and especial... read more
The sales staff their are wonderful, and fantastic people who will work with you towards purchasing a vehicle
Great experience. Friendly staff, clean dealership. Felt very well talking to the staff.
Business response:
Thank you for the kind words! We're glad you had a great experience and felt comfortable with our team.
I recently purchased a used vehicle from this dealership. Prior to the sale, the customer service was excellent. However, that changed significantly after the purchase was completed. Once the paperwork was finalized, I was handed only one key. I immediately raised concerns, as it's a Mercedes and I knew replacing or duplicating the key fob would be costly. Since then, I've left over 10 messages and spoken with a manager multiple times—he assured me he would follow up, but I have yet to receive a call back. I simply request... read more
I would not recommend doing business with this dealership. Came to test drive a car, after I have scheduled an appointment, had to wait 45 minutes until I was able to drive the car because the sales person was busy with other business, had to test drive it by myself with no explanation what so ever about the car, the car clearly had a bad paint job of the front but it was not disclosed. When we talked numbers the manager John gave me an offer of 13.5k and when I called back half an hour later to offer 13k I was told the pric... read more
Business response:
Hi Daniel, I'd first like to apologize for the test drive experience. We should have had another salesperson available to answer your questions during the drive. Secondly, it sounds like there was a miscommunication during negotiations. We aim for an honest car-buying process, and I would appreciate the opportunity to discuss this further with you. Please feel free to reach out at your convenience. Thank you. Evan Hoffman - General Manager - 818-722-7650 - evanhoffman@lithia.com
Positive. Helpful with information.
Business response:
Shomik, It's great to see that our team was accommodating. Should you have any questions in the future, please don't hesitate to let us know. We're here to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about Wile Hyundai
How is Wile Hyundai rated?
Wile Hyundai has a 4.3 star rating with 529 reviews.
When is Wile Hyundai open?
Wile Hyundai is open now. It will close at 7:30 p.m.
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