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107 Kay Ave, Trussville, AL, 35173, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
**** did a great job-tackled a problem and found a solution in one afternoon. Contacted me prior to arrival and took me through his plan and necessary changes to find a reasonable resolution to the problem.
Business response:
We're thrilled to hear that **** did a great job in tackling your issue and finding a solution all in one afternoon. His proactive approach in contacting you prior to arrival and explaining the plan and necessary changes is exactly what we aim for - clear communication and effective problem-solving.Thank you for sharing your experience with us, and if you ever require our services again or have any questions, please don't hesitate to reach out. We're here to provide you with the best solutions!
The technician was very professional and friendly.He explained every thing that he did and made sure that I was completely satisfied. I definitely will be using Wilburs for all my heating and air needs.
Business response:
We're thrilled to hear about your positive experience with **************. Being professional, friendly, and ensuring our customers are fully satisfied are top priorities for us.Thank you so much for choosing Wilbur's, and we look forward to serving all your heating and air needs in the future. If you ever have any questions or require our assistance, please don't hesitate to reach out. We're here to ensure your comfort!
*******************, prompt, clean, polite. A real person answers the phone. Weve used them for about 15 years.
Business response:
We're truly grateful for your loyalty and for entrusting us with your HVAC needs for the past 15 years. Your kind words about our professionalism, promptness, cleanliness, and politeness mean the world to us.It's wonderful to hear that a real person answering the phone has made a difference in your experience with us. Thank you for taking the time to share your feedback. If there's ever anything more we can do for you in the future, please don't hesitate to reach out. We're here to keep serving you, ************.
Our A/C stopped working, and ******* got to us quickly. The technician was very kind and professional and restored cool air quickly and efficiently.
Business response:
Your comfort is our priority, and it's fantastic to hear that **************'s kind and professional service left you feeling so...well, restored!Thank you for taking the time to share your experience here.
Excellent service. Quick diagnosis and repair. Thanks for the quick response.
Business response:
You're so welcome, ******************! Thank you for your short and sweet review of your experience with us.
AC wasnt cooling called Wilburs and a tech was here within 30 - 45 minutes. Great service!!
Business response:
We appreciate how valuable your time is, ****************** - so we're thrilled that you could take a moment to share your experience here. If you need any help with your AC, Heating, or Plumbing in the future - know that we'll be standing by. Thanks again!
***** explained everything so well. He did his best to accommodate. He was efficient and we are very happy with our new hot water tank. Highly recommend!
Business response:
Thank you for your review, *************! We appreciate your kind words about *****'s clear explanations, accommodation, and efficiency. We're glad you're satisfied with your new hot water tank. Your recommendation means a lot to us. If you have any future questions or need further assistance, please don't hesitate to reach out.
****** was great. The "*********" is the best. Will definately use again.
Business response:
****** IS the best! Thank you for sharing your experience, and for being a valued member of our *********!
Great customer Svc Very perceive and clear with what needs to be fine what they have done and what May need to be done in the future. I truly love the relationship and Integrity of the company. Lastly, its a family business thats been in business Fit over 40yrsthat speaks volumes!! Thanks for the expedited help
Business response:
Thank you for taking the time to share your experience with us. We sincerely appreciate your kind words regarding our customer service, clarity in explaining tasks, and commitment to integrity. It is indeed a point of pride for us to be a family business with over 40 years of service. We are delighted to have been able to provide you with expedited assistance. Should you require any further support in the future, please do not hesitate to reach out.
Wilbur's Air Conditioning Heating & Plumbing has a 4.8 star rating with 158 reviews.
Wilbur's Air Conditioning Heating & Plumbing is closed now. It will open tomorrow at 8:00 a.m.
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