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Wilbur's Air Conditioning Heating & Plumbing
- Contractors
- Trussville, AL
About this business
Location details
107 Kay Ave, Trussville, AL, 35173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very happy with the quick visit. They confirmed what I thought was a problem was a problem and fixed it the same visit. They were very nice told me who was coming and gave me a heads up before they got here so I could secure my dogs. I even got to use a $75 coupon. My friend gave me. I had a private plumber for years, but he moved. So I need to find a new plumber, so I was really happy to get this recommendation and have such a good outcome.
Business response:
We love that you received one of our referral gift cards! And we're tickled pink that one of our existing customers could recommend us to you. We look forward to serving you and your home's plumbing needs. You should know that we also do HVAC! If you ever need us for either Plumbing or HVAC, we'll be standing by. Thank you again for your kind and thoughtful review.
Appointment process was professional. Original day was rescheduled for a reason I wasnt given. Service personnel were polite and businesslike. Issue was quickly diagnosed and resolved. My sole qualm was the cost, but a 2 year warranty on the parts and service was provided.
Business response:
We stand behind the quality work and positive attitudes that our technicians bring to our customers. The 2 Year Parts and Labor warranty is just one of the ways that we like to provide a little peace of mind. Thanks for sharing your experience here, **************!
***** and ***** provided excellent service and quickly resolved my plumbing problem. I was pleased to have the problem explained to me and the options available. Both were very knowledgeable and friendly.
Business response:
We love that you had a 5 Star Experience with us! Thank you for taking a moment to share your experience, ************!
**** did a great job-tackled a problem and found a solution in one afternoon. Contacted me prior to arrival and took me through his plan and necessary changes to find a reasonable resolution to the problem.
Business response:
We're thrilled to hear that **** did a great job in tackling your issue and finding a solution all in one afternoon. His proactive approach in contacting you prior to arrival and explaining the plan and necessary changes is exactly what we aim for - clear communication and effective problem-solving.Thank you for sharing your experience with us, and if you ever require our services again or have any questions, please don't hesitate to reach out. We're here to provide you with the best solutions!
The technician was very professional and friendly.He explained every thing that he did and made sure that I was completely satisfied. I definitely will be using Wilburs for all my heating and air needs.
Business response:
We're thrilled to hear about your positive experience with **************. Being professional, friendly, and ensuring our customers are fully satisfied are top priorities for us.Thank you so much for choosing Wilbur's, and we look forward to serving all your heating and air needs in the future. If you ever have any questions or require our assistance, please don't hesitate to reach out. We're here to ensure your comfort!
*******************, prompt, clean, polite. A real person answers the phone. Weve used them for about 15 years.
Business response:
We're truly grateful for your loyalty and for entrusting us with your HVAC needs for the past 15 years. Your kind words about our professionalism, promptness, cleanliness, and politeness mean the world to us.It's wonderful to hear that a real person answering the phone has made a difference in your experience with us. Thank you for taking the time to share your feedback. If there's ever anything more we can do for you in the future, please don't hesitate to reach out. We're here to keep serving you, ************.
Our A/C stopped working, and ******* got to us quickly. The technician was very kind and professional and restored cool air quickly and efficiently.
Business response:
Your comfort is our priority, and it's fantastic to hear that **************'s kind and professional service left you feeling so...well, restored!Thank you for taking the time to share your experience here.
Excellent service. Quick diagnosis and repair. Thanks for the quick response.
Business response:
You're so welcome, ******************! Thank you for your short and sweet review of your experience with us.
AC wasnt cooling called Wilburs and a tech was here within 30 - 45 minutes. Great service!!
Business response:
We appreciate how valuable your time is, ****************** - so we're thrilled that you could take a moment to share your experience here. If you need any help with your AC, Heating, or Plumbing in the future - know that we'll be standing by. Thanks again!
Frequently asked questions about Wilbur's Air Conditioning Heating & Plumbing
How is Wilbur's Air Conditioning Heating & Plumbing rated?
Wilbur's Air Conditioning Heating & Plumbing has a 4.8 star rating with 161 reviews.
When is Wilbur's Air Conditioning Heating & Plumbing open?
Wilbur's Air Conditioning Heating & Plumbing is closed now. It will open tomorrow at 8:00 a.m.
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