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Wilbur's Air Conditioning Heating & Plumbing
- Contractors
- Trussville, AL
About this business
Visit us atwww.wilbur1.com for moreinformation, coupons, set up an appointment,monthly email tips, and much more!
Location details
107 Kay Ave, Trussville, AL, 35173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding service. I had **** and ******* come out to fix a problem with a stopped up sink, and they were friendly, efficient and effective. Problem solved! **** and ******* were knowledgeable and capable, and they answered all my questions. They showed me various options and helped me get everything working properly again. I I have used Wilbur's three times this same year for various problems, and I am very satisfied with the job they do. Great company with capable, friendly, efficient employees!***********************
Business response:
Here's a professional and appreciative response to ****'s review:Dear ****,Thank you for your patience in awaiting our response and for your wonderful review! We're thrilled to hear about your positive experiences with **** and *******. Its great to know they were friendly, efficient, and effective in solving your sink problem, as well as knowledgeable and capable in answering your questions and providing various options.We are especially pleased that you have chosen Wilbur's multiple times this year and have been very satis... read more
************************* was exceptional in both his knowledge and his application of it. *** saved his name and will be specifying ***** the next time I need a plumber
Business response:
Dear *****,Thank you for your fantastic review! We are delighted to hear that ***** provided exceptional service with his knowledge and application. It's wonderful to know that you were so impressed that you plan to request him for your future plumbing needs.Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and Plumbing
Wilburs HVAC, Plumbing is an AWESOME Company! ********************* is very reliable and hard working. I really admire his honesty, integrity, and his ability to get the job done!!
Business response:
Dear ******,Thank you so much for your glowing review! We are thrilled to hear that you find Wilburs HVAC and Plumbing to be an awesome company. It's wonderful to know that ************************* reliability, hard work, honesty, and integrity made a positive impression on you.Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service in the future.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and Plumbing
We use them every year for our backflow testing for BWWB; they are always on time and very polite. ****** explained everything perfectly!
Business response:
Dear *****,Thank you so much for your wonderful review! We are delighted to hear that you rely on us annually for your backflow testing with BWWB and that we consistently meet your expectations with punctuality and politeness. ****** will be pleased to know that his explanations were clear and helpful.Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service for your backflow testing and beyond.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and Plumbing
I called Wilburs and told them my mini split was out of Freon and not heating or cooling. They told me it would be $69 to come out and diagnose the problem. They came out right on schedule and looked at the unit. They came in after a few minutes and told me it was out of Freon and it would be nearly $400 to diagnose the problem. I had already told them the unit was out of Freon so I sent them on their way. They misled me and took my $69. I had them quote Freon and it was more than four times the cost from others. $69 is a ch... read more
Business response:
Dear *******,We sincerely apologize for the delay in addressing your review. We understand your frustration and are sorry for any inconvenience caused during your recent service experience. Your feedback is valuable to us, and we aim to resolve this issue promptly.As a goodwill gesture, we will issue a full refund of $69 for the service call. Please expect this refund to be processed within [specify timeframe, e.g., 5-7 business days]. We appreciate your understanding and the opportunity to make this right.Your system was ve... read more
Extremely friendly and professional plumber who was very knowledgeable and helpful. He worked very hard to take care of the problems in very cold weather. I will use this company again if needed
***** was professional, courteous and did an excellent job. Highly recommend!!
Great and professional service. Unclothed kitchen sink quickly and easily. Highly recommend.
Wilbur's and their employees always, always do top-notch work. I've used Wilbur's many times and will continue to do so. When the work is done, you can see their attention to detail. They don't cut corners, they don't do the minimum to just get paid and move on to the next job.Wilbur's cleans up after themselves, keeps you informed throughout the work, never surprises you with a bill higher than what was quoted. Extremely professional in every possible way.
Frequently asked questions about Wilbur's Air Conditioning Heating & Plumbing
How is Wilbur's Air Conditioning Heating & Plumbing rated?
Wilbur's Air Conditioning Heating & Plumbing has a 4.8 star rating with 158 reviews.
When is Wilbur's Air Conditioning Heating & Plumbing open?
Wilbur's Air Conditioning Heating & Plumbing is closed now. It will open tomorrow at 8:00 a.m.
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