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Wickstrom Ford

4.7

About this business

Location details

600 W Northwest Hwy, Barrington, IL, 60010, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.72,376 reviews
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Donna Perkins's profile image
Donna Perkins 
5 years ago

My husband and I purchased a vehicle from this dealership and before we got home the check engine light came on. We had it checked out and they said it would be around $1000.00 to fix. My husband contacted them and they offered no help in getting this fixed. The mechanic said somebody else had chased the same problem but did not fix. They had to know about this problem but sold it to us without disclosing the information. We will never buy another vehicle from them nor will we recommend them to anyone. People beware they wil... read more

Richie Estes's profile image
Richie Estes 
5 years ago

They just serviced my 2016 F150 25k miles, now oil is leaking from around the oil filter. If you can't trust a dealership, who can you trust? Of course I noticed it after hours and won't be able to get the issue resolved until Monday. Weekend plans shot. 

Troy Bounds's profile image
Troy Bounds 
5 years ago

Run Forest run run as hard as you can they will lye to. You they don’t pay you for your trade they add it to your loan give you nothin for your trade then you end up paying for a vehicle that they sold and your paying for if you go there you just as well go with you pants 👖 down cause there going to come after you And no I did knot buy from them I looked the paper work over and come to find out they wanted me to give them my pick for free and I still pay on it o and when I told them about it they said I don’t know what I’m ... read more

Sherry Craig's profile image
Sherry Craig 
recommend  Recommended
5 years ago

Jerome West was very helpful and knowledgeable about the vehicles we were interested in and was very easygoing and engaging with our needs 

Angie Ochoa's profile image
Angie Ochoa 
recommend  Recommended
5 years ago

service quality quick friendly honest 

Business response:

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102 

Mel Plunkett's profile image
Mel Plunkett 
recommend  Recommended
5 years ago

I was able to get an amazing car from Duval Ford Joe was an awesome salesman that went above and beyond to help me get the car I wanted. Joe and his manager, who’s name I didn’t catch, stayed late to make sure I drove away in my car that same night. I wish I knew the manager’s name, but a HUGE thank you to him and Joe!!! I would definitely recommend this dealership to anyone looking for a car with a sales team that actually cares about their customers! ❤️ 

Wayne Stasch's profile image
Wayne Stasch 
recommend  Recommended
5 years ago

They are extremely customer oriented and friendly. Very courteous and helpful. 

Business response:

Hi Wayne: Griffin Ford Lincoln Fort Atkinson appreciates your continued business with us at 1642 Janesville Avenue. Thank you! We hope your 2019 Ford Edge continues to run smoothly. Please let us know when we can do more for you. Take care! 

Piper Lynn Sutton's profile image
Piper Lynn Sutton 
recommend  Recommended
5 years ago

Marcus Wade was my salesman. He was thorough, patient and polite. He made sure my car buying experience with Green Brier Cavalier Ford was exceptional. I informed management it would be a huge mistake to loose him. Great professionalism 

Business response:

Thank you for choosing Cavalier, we appreciate your great review! 

Bill Lawrence's profile image
Bill Lawrence 
recommend  Recommended
5 years ago

We have bought two new Escapes there in the past year. Doug Maxwell was my salesman in both purchases. My wife has had her’s for almost a year. She is approaching 3,000 miles. The guys in the Service Department kidded me about the low mileage when I brought in for an annual Service visit. Been dealing with them since 1972, see no reason to change. 

Business response:

Bill, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Frequently asked questions about Wickstrom Ford

How is Wickstrom Ford rated?

Wickstrom Ford has a 4.7 star rating with 2,376 reviews. 

When is Wickstrom Ford open?

Wickstrom Ford is open now. It will close at 6:00 p.m. 

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