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600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have a great salesman at Bill Brown Ford - Chris Soutar. Service was much better than when I brought my car in before and thank God they got rid of the guy in the service department who was there before. Completely rude and a real jerk. If he was still there, I don’t think I’d car a car from your dealership.
Business response:
Hello Sharon! Chris Soutar is one of the best, and we are so happy to hear you had such a positive experience this time! If you need anything let us know - take care!
I recommend their sales team, specifically Bobby. Their team showed the value of human kindness at a time I needed it and the world needs it. Give Bobby a shot at your business - he helped me without any ask in return and I was a stranger walking into their sales area for the first time. Their team is special. They deserve a try at your transportation needs. - your built ford tough future customer who is forever grateful
Extremely hard to get a service rep to answer the phone. Poor communication. Was told by manager that car was ready to pick up. Drove to dealership and car was not ready. Service rep was cordial.
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com
They are very helpful and Tony Henegar worked hard to get us the all around best deal that worked for us. Tony also covered all the details of the car and answered any questions we had in a professional manner.
Friendly service and the forever warranty.
Business response:
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
The staff is great! Luis was our salesman and he made sure we were taken care of. He went above and beyond to make sure everything was exactly what we were asking for. Thank you Luis!
I hate car shopping and having to deal with crooked SOB’s! Yankee Ford was advertising a 2019 ford transit connect cargo van with only 3418 on it for 19,984.00 which isn't a bad price. I contacted the dealership to find out that vehicle was sent to one of their sister dealerships so I checked their website and sure enough the vehicle was in fact at that dealership. Their website was selling this vehicle as new which cost 28,040 which is more than I can afford let along that I'm willing to spend. I noticed that the dealership... read more
I have been doing business with McMahon Ford service department for many years. I consider them second to none! These ladies and gentlemen excel at customer service!
I really love the vehicles you have over there but I have been denied by you guys so many times It makes me not want to go back!! Signed: Jesus Christ!!
Wickstrom Ford has a 4.7 star rating with 2,376 reviews.
Wickstrom Ford is open now. It will close at 6:00 p.m.
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