Whitewater Health Hartley Wintney Surgery

Emma Childs 

on Google

a week ago

I think that the new triage system is appalling. Rude and impatient staff who have no people skills. A GP surgery is a place where we should feel safe and heard. We should not have to go private to gain the respect we deserve. They have to put up signs for no tolerance of abusive patients but they are the ones causing the stress that leads to this. Preaching inclusive language yet forgetting basic common courtesy is severely lacking sense in my opinion. 

Andrew Buttery 

on Google

2 months ago

My wife called for an appointment at 8:05, used the call back service. Receptionist called back and said they had no appointments. Advised to call 111, my wife was in tears. Called 111 and they arranged for an appointment. Reading through the reviews, this surgery needs to adapt to meet the needs of the village. 

Bickers 

on Google

2 months ago

I don’t trust this surgery with my children’s health. I assumed all surgeries were similar - but it is a postcode lottery! We moved to Hartley Wintney so got kicked out of Church Crookham. Previously at Church Crookham, any call we made regarding our children was dealt with quickly (same day), professionally and usually online (we’d send pics and the doctor would call us). Whitewater in comparison is completely unserviceable. Im not sure it is actually possible to book an appointment. As an example: 1. Call first thing. Wait... read more

Gareth Jones 

on Google

3 months ago

Expert care delivered with compassion and kindness from Dr Mould. 

tony crawford 

on Google

3 months ago

I've been at this surgery since the early 60s, My Complaint is NOT against my doctor, He is Great. It's all about The Phone System & Reception. Pissed off about the Voice on the phone, Yes I Swore That's how fed up I am about it. Can never get through to speak to a human. We used to have the Best Surgery by Miles. Now it's now Down the Toilet & that's being polite