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Dorset Wy, Milton Keynes, MK8 1EQ, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:30 p.m. | |
Tue | 8:00 a.m. to 6:30 p.m. | |
Wed | 8:00 a.m. to 6:30 p.m. | |
Thu | 8:00 a.m. to 2:30 p.m. | |
Fri | 8:00 a.m. to 6:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Extremely poor service – it is almost impossible to reach them by phone, and patients are left waiting endlessly with no answer. I had to wait weeks just to get my medical records, and even new patients in the area struggle to book appointments. Communication is unacceptable for a GP practice.
You will never get an appointment here, the booking system no matter how sharp you login at 8 comes back with appointments are full. Of no help to the local community.
Easy to book appointments through the online system. Great service
The medical staff are great, but the Practice Manager should be fired for not training his staff (they give out inconsistent information regarding appointments) for not ensuring the phones are turned on and attended when they should be, for not setting up the phone systems so they don't drop calls with no warning or explanation, and for using an online appointment management "expert" system which wastes your time repeating itself and asking irrelevant questions. Perhaps he is more concerned with keeping the Police happy - th... read more
Just recently registered with this practice after moving to MK. I’m running out of my repeat meds and I cannot get a hold of ANYONE to sort out my meds. I thought all my records etc gets transferred from old Gp to new one. I phoned on Monday and waited over 40mins. What sounded like a young lady in a mad rush to get me off the phone told me she’ll manually request it from her side and I have nothing to worry about. It’s now Thursday and NOTHING!!!! She couldn’t even tell me how it works when moving GP’s and you’re on certain... read more
Whitehouse Surgery has a 1.8 star rating with 286 reviews.
Whitehouse Surgery is closed now. It will open tomorrow at 8:00 a.m.
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