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Wetzel Ford

4.3

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

4500 National Rd E, Richmond, IN, 47374, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.3449 reviews
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Dante' Walker's profile image
Dante' Walker 
recommend  Recommended
6 years ago

Was great at getting me in a car due to Ian Jackson. But a day or two after brakes started squeaking and squealing..and they said they couldnt take care of it. Service said they didnt find anything wrong but idk how you could miss that sound. But the buying experience with Ian was good overall forsure. 

Ross Orbell's profile image
Ross Orbell 
6 years ago

horrible service after the purchase is done. horrible communication, empty promises. 

Gregory Wayne's profile image
Gregory Wayne 
recommend  Recommended
6 years ago

Brian Wier helped me get into a 2017 Ford F-150 king ranch fully loaded with low miles for about 8k under retail. He went above and beyond to help me with this transaction. With me being a salesman it’s hard to “sell” me or for me to find a sales professional that I’m comfortable dealing with. But Brian found the exact truck I was looking for and went to bat for me at every turn in helping me get it. As long as Brian works for Wetzel ford they have a customer for life in myself and my family. If you’re in the market or just ... read more

Katie Williams's profile image
Katie Williams 
6 years ago

I just want to say that the automotive care at Wetzel Ford is horrible! My warranty was useless! When you call and call for months and no one has the decency to call you back so you can schedule a service appointment, it's bad business! Finally, a week before my warranty was up, they finally decide to call me back! Take it in there for an oil change that was due months before that, and to have them figure out why my car was using so much gas compared to when I bought it and of course nothing was wrong! When I bought the car ... read more

Laura Lee Wiggs's profile image
Laura Lee Wiggs 
recommend  Recommended
6 years ago

i had the best salesman ian Jackson.. he took the time on his day off to talk and help me with questions,all my concerns.. he went above and over to help me get my car today. i really reccomend him to anyone with finding a car...thanks.... im truly blessed ndd thankful 

Chris Whitt's profile image
Chris Whitt 
recommend  Recommended
6 years ago

Ian Jackson at wetzel Ford is a really good salesman and goes far and beyond expectations 

Katie Alyea's profile image
Katie Alyea 
recommend  Recommended
6 years ago

My husband and I have been to a few dealerships over the years for vehicle purchases and our recent experience at Wetzel was hands down the best one of any of the dealerships we've dealt with. Cannot say enough good things about Brian Wier, as he was awesome to deal with. Their pricing on our new vehicle was extremely fair and we were happy with what they offered on our trade in. Our experience in the past at other dealerships has been we're satisfied with the new vehicle pricing but dissatisfied on trade in pricing or vice ... read more

Stephanie Radford Wright's profile image
Stephanie Radford Wright 
6 years ago

I want to thank wetzel ford for not accepting our offer on a truck. We went to another dealer about an hour out of town and got a truck one year newer and $4500 less then the one we tried to buy from you. They think because they own all the dealerships in town except for Toyota that they dont have to deal with people. Everyone drive a little out of town and you will save thousands of dollars. 

Jacob Case's profile image
Jacob Case 
recommend  Recommended
6 years ago

Stopped by late on a Saturday and the salesman Ian stayed 2 hrs. past closing time to work with us and make a sale. Had a great experience. 

Frequently asked questions about Wetzel Ford

How is Wetzel Ford rated?

Wetzel Ford has a 4.3 star rating with 449 reviews. 

When is Wetzel Ford open?

Wetzel Ford is closed now. It will open tomorrow at 8:30 a.m. 

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