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Westfield Ford

4.2

About this business

Family owned and operated for over 25 years, we do more for our customers with employees who care about the safety of you and your family on the road. 

Location details

6200 South La Grange Road, (at Joliet Rd.), Countryside, IL, 60525, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.22,103 reviews
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Renee Smentek's profile image
Renee Smentek 
recommend  Recommended
6 years ago

I brought my car in for a GPS issue. They called me and hour later and found that I had a serious problem under the hood. Thank you to everyone at Westfield for taking such good care of me and my SUV. A special thank you to Ron Reynolds the service advisor. I'm not the easiest person to work with, but his patience and guidance put me at ease, thank you!! 

Tony Kelly's profile image
Tony Kelly 
recommend  Recommended
6 years ago

Westfield Ford was the best buying experience ive ever had and ive had a lot. I picked my new 2018 mustang gt out, drove it and was driving away. Great staff that went to bat for me. I highly recommend them to anyone. 

Steven Hubbs's profile image
Steven Hubbs 
6 years ago
Rose Gross's profile image
Rose Gross 
recommend  Recommended
6 years ago

I took my Ford Escape in for an oil change. Customer service is right on the spot. at the time Ronald was my service advisor, help to get me in and out always pleasant. Two days after, my engine light went on, had to tack it back in to be checked. Service advisor Miguel helped right away, there was a problem with a Sensor. Thank You, and all the mechanics. 

Mary Cay Louder's profile image
Mary Cay Louder 
6 years ago

This is the worst customer service experience ever!! This is the 3rd time my car is in, within the last 2 weeks, for the SAME problem. In addition to that, It’s been in since 6:30am today and we never received a call on the status and now they are closed for the day! 

Allen Sells's profile image
Allen Sells 
recommend  Recommended
6 years ago

Friendly and courteous very good exp. 

Peter Glasch's profile image
Peter Glasch 
recommend  Recommended
6 years ago

My wife was treated right. 

Adam Cieply's profile image
Adam Cieply 
6 years ago

I made an appointment for 8am on a Saturday, 4 callbacks and 7 hours later they told me finally what the problem was and was quoted the cost. I booked an appointment for 8am the following Saturday, got there, was left an hour waiting. I kept asking what the hold up was, getting rebuffed, so I told them we were leaving to make a breakfast engagement. I got an call an hour later, being told off for leaving, and then told an amount for twice the price. They said the first amount was parts only, and I told them to check their ph... read more

Brandi Misale's profile image
Brandi Misale 
recommend  Recommended
6 years ago

Anthony Zaffino top notch customer service!! 

Frequently asked questions about Westfield Ford

How is Westfield Ford rated?

Westfield Ford has a 4.2 star rating with 2,103 reviews. 

When is Westfield Ford open?

Westfield Ford is open now. It will close at 5:00 p.m.  

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