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Westerly Hospital

3.1

About this business

At Yale New Haven Health, we deliver extraordinary, compassionate care by working alongside providers and payers on innovative, cost-effective healthcare delivery models that improve care and value for patients - and enhance the health of our communities. 

Location details

25 Wells St, #101, Westerly, RI, 02891, United States

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3.1259 reviews
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Mandi Serra's profile image
Mandi Serra 
5 years ago

Went for an X-ray of my lower back today, as ordered by my doctor. They were adamant that they were x-raying my hips and not my lower back. I finally gave in and said fine do what you need to do. Then they proceed to start the X-ray without covering me with any sort of lead apron. I asked why they weren’t putting anything over me like they usually do and they said it was due to the location of the x-ray and that the mat would get in the way and mess up the x-ray. Then the tech says she needs a second pair of eyes. The second... read more

Heather Marie's profile image
Heather Marie 
recommend  Recommended
5 years ago

Great experience in the ER. 

Jennifer Bedard's profile image
Jennifer Bedard 
recommend  Recommended
5 years ago

I came in on Friday for pre op testing for hernia surgery.The intake nurse immediately had me admitted due to the pain I was in and they performed my surgery that night.The staff was extremely attentive and not only professional but polite. I do not have insurance but a nice lady from the financial department started the process for financial aide for me. There was no slight of care for me because I did not have insurance.My surgeon saw me daily as did the other attending physician. I am grateful for the care and concern I w... read more

Grace Card's profile image
Grace Card 
5 years ago
Scott Gardiner's profile image
Scott Gardiner 
5 years ago

Every time I go here here 3 even 4 hours wait then they put you in a room and no one comes in for 45 min too a hour and you can see the doc and nurses standing there Just having your run-of-the-mill conversation well people are waiting to be seen or hanging out with The ambulance crewthat brought somebody in 30 minutes ago How they make any money most people just walk out because they’re tired of waiting 

Judy Simmerer's profile image
Judy Simmerer 
5 years ago
Travis Parker's profile image
Travis Parker 
5 years ago

Kept assuring me my bill would be covered since I didn't have insurance, 30k later determined that was a lie. One of the night nurses also ignored me after my surgery for a good half hour while I was screaming in pain. Worst hospital ever. Save yourself the trouble, go to South County Hospital much more attentive staff. 

Business response:

We are sorry we did not meet your expectations. Our patients and their loved ones play a large role in the perception of our organization, and we always encourage feedback. We will make every effort to address your concerns. To ensure your privacy please contact our Patient Relations team by phone, (860) 442-0711, ext. 5032 at your convenience. 

Elena Kleiner's profile image
Elena Kleiner 
5 years ago

no on staff doctors. if you have Medicare watch out, they'll observe you for 72hours then admit you. you know a watered down apple juice cup of 4oz. costs you $17.50?! no staff doctors, wait times could kill people, emergency room.is on Jamaica time snd the on staff nurses have no problem talking about their bigotry towards non white people. oh, and your nurse practitioners and general surgeons need to LEARN ABOUT PAIN MANAGEMENT PROGRAMS patients are currently on snd not deny medication when needed. westerly hospital sucks ... read more

Business response:

We are sorry we did not meet your expectations. Our patients and their loved ones play a large role in the perception of our organization, and we always encourage feedback. We will make every effort to address your concerns. To ensure your privacy please contact our Patient Relations team by phone, (860) 442-0711, ext. 5032 at your convenience. 

Diane Coleman's profile image
Diane Coleman 
recommend  Recommended
5 years ago

Can't say enough about what a great staff in out pt.dept,You guys know your stuff and handle things perfectly.Made me feel good.Thank you, 

Business response:

We are delighted to receive your comments. Our patients and their loved ones play a large role in the perception of our hospital and we always encourage feedback. We thank you for your kind words and have shared your comments with our team. 

Frequently asked questions about Westerly Hospital

How is Westerly Hospital rated?

Westerly Hospital has a 3.1 star rating with 259 reviews. 

When is Westerly Hospital open?

Westerly Hospital is open now. It is open 24/7. 

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