West4GPs

Inna V. 

on Google

a week ago

This GP surgery has seriously declined, and the level of service is no longer acceptable. It is almost impossible to get an appointment. Calling first thing in the morning makes no difference, you’re either stuck in a queue that goes nowhere or told that all appointments are gone within minutes. The online system is no better, with little to no availability. Patients are effectively being shut out of accessing basic healthcare. To make matters worse, I was offered a telephone appointment a week later while I am on holiday, a... read more

Rosalind Hawtin 

on Google

a month ago

Reception staff rude and unhelpful. Lack basic knowledge. 

Deludo (Deludo) 

on Google

2 months ago

I have been registered with West4GPS my whole life and, until recently, the service was excellent. I rarely need to see a doctor; however, over the past year I have been dealing with a complex medical issue and the quality of care has significantly declined. I have undergone six tests and was not contacted with the results after any of them. Each time, I had to rebook an appointment myself and was refused because the results had not yet been reviewed. I was left completely uninformed after every test and forced to repeatedly... read more

Louise O’Sullivan 

on Google

3 months ago

I just want to share my appreciation and sincere gratitude to Dr Singh who is without question the best GP I’ve ever had the pleasure to know. She’s supported me and my health through the last few years with humour, empathy and brilliant knowledge. Truly a superstar doctor and lady!