West Shore Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

West Shore Bank

2.6

About this business

Get a mortgage you can rave about with customer service you want! Our loan officers at the Traverse City, MI branch are available now. 

Location details

400 E Eighth St, Traverse City, MI, 49684, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.668 reviews
Select a rating
McKalik's profile image
McKalik 
3 years ago

Flawless and efficient loan closing for my refinance. No delays or issues. 

George L's profile image
George L 
3 years ago

Very fast and efficient service. My loan officer was in constant contact with me to answer my questions and ensure that everything kept moving on schedule. For closing, somebody came out to our house and explained all of the documents and helped us work through and sign. Extremely happy with Union Home Mortgage throughout the entire loan process. 

Drew H.'s profile image
Drew H. 
3 years ago

The process from first connecting with my loan officer through the stages of approval and reaching closing, the loan process with Union Home Mortgage was seamless! Every processor and underwriter that I interacted with was clear with what they were looking for, and everything was done in a timely manner. My time with Union Home Mortgage was so efficient that I was able to move my closing date a few days earlier than expected! Excellent job by the UHM team, and I am thrilled to be a Partner with such a great lender! 

Marissa L.'s profile image
Marissa L. 
3 years ago

I had a wonderful experience with Union Home Mortgage. I was a first time home buyer and I was nervous to make such a big purchase. Mike Jones helped me every step of the way. He made the process very seamless and understandable. If I had any questions, I always got a response and explanation. Buying a home is very stressful and UHM helped take that stress away. I highly recommend getting your home loan through UHM. 

Moore's profile image
Moore 
3 years ago

This was my first home purchase, and as a younger buyer (early 20's) I was still shaky on a lot of legal documents and things, so I was intimated by the process. But I shouldn't have been at all. I worked personally with Mike ***** and Dee ********. I cannot say enough wonderful things about them. Mike was over communicative, friendly, but most importantly really worked for me- he got stuff DONE in an extremely timely manner. Dee was so kind and helpful with the process as well. The online document system they have makes it ... read more

Nett's profile image
Nett 
3 years ago

Process was extremely simple from start to finish. Incredibly fast closing. 

Nick A.'s profile image
Nick A. 
3 years ago

The process at UHM was easy and seamless, and they helped me through every step. I felt throughout like they had my best interest at heart, and that I was an important customer to them. I would 10/10 recommend friends and family to work with them. 

Kevin B's profile image
Kevin B 
3 years ago

Customer Service will not respond to calls or e-mails. They did not pay my home owners insurance from the escrow impound account. Thanks for nothing UHM! 

Jaime E.'s profile image
Jaime E. 
3 years ago

I had a great experience with Union Home Mortgage - everything was clearly explained and detailed throughout the process. Thanks UHM! 

Frequently asked questions about West Shore Bank

How is West Shore Bank rated?

West Shore Bank has a 2.6 star rating with 68 reviews. 

When is West Shore Bank open?

West Shore Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com