West Shore Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

West Shore Bank

2.6

About this business

Get a mortgage you can rave about with customer service you want! Our loan officers at the Traverse City, MI branch are available now. 

Location details

400 E Eighth St, Traverse City, MI, 49684, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.668 reviews
Select a rating
Richard Q's profile image
Richard Q 
2 years ago

process was smooth, rate was phenomenal; I've known a lot of mortgage companies, and UHM, by far, is the best in the business. 

Stacey G's profile image
Stacey G 
2 years ago

Refinancing my home through UHM was the best experience yet. I have refinanced a hand full of times and this was by far the best experience. The loan officer Jamie ******was very experienced and knowledgeable and made sure I was taken care of all the way through the process. I didn't feel like a number and she even guided me through obtaining a new homeowners insurance policy that saved me hundreds a month. The UHM refinance process directed me through all steps. I understood what I needed to do every step of the way. It was... read more

Craig B's profile image
Craig B 
2 years ago

I have purchased 5 homes in my life and refinanced several times as the market has allowed. I always come back to Union Home Mortgage because of their reliability. If you have had problems with Union Home Mortgage, you might want to look in the mirror. Union Home Mortgage has always done EXACTLY what they said they would do and EXACTLY when it should be done. Thank you Union Home Mortgage for being that beacon of hope that there are truly great companies that care about their clients 

Grace B's profile image
Grace B 
2 years ago

I am blessed to be working at a world class company here at Union Home Mortgage. Truly every partner here cares about each of our clients to do their best to ensure each transaction goes as smoothly as possible. With such a challenged market this year, everything is more important for our clients from preapproval to loan approval, closing and servicing. We like to keep our clients and all parties to the transaction (buyer's agent, listing agent, title company) updated with the milestone statuses so no one is guessing. We als... read more

Lori M's profile image
Lori M 
2 years ago

Winning at buying a home in a competitive market requires a team of professionals who are knowledgeable, fast and have a great reputation. I found all of this plus a competitive interest rate at Union Home Mortgage. Highly recommend! 

Sarah M's profile image
Sarah M 
2 years ago

I recently purchased my first home through UHM. The entire process from start to finish was great! I was notified every step of the way. The loan officer was very helpful and knowledgeable. I had a great experience with UHM! 

Ni P's profile image
Ni P 
2 years ago

Seriously, how useless can a company be? After spending months with them to figure out how to pay my property taxes and hazard insurance, a year later and I am STILL HAVING ISSUES!!!!! The tax part has been resolved but we had agreed not to ESCROW my Property insurance as I will pay it directly and yet they disperse payment to a company that is no longer my insurance company. I cant fathom how ridiculous this company is. AVOID AT ALL COSTS!!!!! 

Lynn D's profile image
Lynn D 
2 years ago

We have worked with Union Home Mortgage to refinance our prior home, and most recently, to buy our new home. Our Loan Officer was very helpful and knowledgeable. We were treated like people and not like a number. The process was very smooth and quick. Our Loan Officer communicated to us every step of the way, and we knew what to expect next in each part of the process. Our loan was cleared to close before the seller was ready to close! The realtors and the title company that handled our closing were also very impressed with ... read more

Jena G's profile image
Jena G 
2 years ago

I bought my first home in July 2021 and had the best experience with Union Home Mortgage. I was notified every step of the way and it was such a smooth process. My realtor was shocked at how smooth everything went and said Union Home made the process so much easier for her as well! I had a question on my payment and customer service answered right away and was very helpful! Highly recommend Union Home! 

Frequently asked questions about West Shore Bank

How is West Shore Bank rated?

West Shore Bank has a 2.6 star rating with 68 reviews. 

When is West Shore Bank open?

West Shore Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com