This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
West Shore Bank
- Finance
- Traverse City, MI
About this business
Get a mortgage you can rave about with customer service you want! Our loan officers at the Traverse City, MI branch are available now.
Location details
400 E Eighth St, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t say enough about Team Turner at union home mortgage. Greg and his team started our loan application and promised to have it closed in two weeks and they did just that. I never had to wonder how things were going because I received calls giving me updates daily i never had to call them to find out anything so I highly recommend team TURNER at UHM. Thank you again for everything that you did for us .
Phenomenal service with Tim ******* and his team. I appreciate the weekly updates. They keep everyone in the loop of the transaction. Thank you for all you do for my clients.
This is the worst Mortgage Company I been with by far. I been with them a little over a year and iv had more problems with them than all the other companies I been with put together. The 1st 3 months know on knew who had insurance on my house because they sent the check to the wrong insurance company. One time they call me saying my payment didn't arrive, I paid over the phone and they cash to check when it finally arrives. Another time they sent a check back saying something was wrong with the check when the check was the s... read more
This is an awful company. They have never paid our insurance or taxes without one of us calling and complaining or emailing to get it straightened out. They refused to add me to the loan because my husband and I weren't yet married (wedding was moved due to corona. we had been together for 8 years when he bought the house). The communication from them is terrible. I have considered refinancing the house somewhere else with a higher rate just so I don't have to worry about what they aren't doing. Bill, the CEO, seems to be mu... read more
Not having to travel or take take time off work was great and certainly appreciated.
It was a great and easy process. Sarah made it smooth and easy to understand with some helpful points along the way. A great company to work with!
Fantastic experience when purchasing our new home. Our loan officer kept us updated throughout the process. Closing was completed on time and with no issues.
What a nightmare of a company to deal with. We started with a Construction-perm loan and our problems began with the first credit check. At our initial approval they told us that they would pull our credit report, which we approved. Two day later we noticed both myself and my wife had 2 new credit checks that had been run 2 days in a row. We asked UHM and they told us that they messed up on the first pull so they did a second without our approval. We now get to wait 2 years for the second check to fall off. Next, during cons... read more
Worked with UHM on a purchase transaction and also three refinance transactions. Closed my loans on time with no surprises. Easy and seamless process
Frequently asked questions about West Shore Bank
How is West Shore Bank rated?
West Shore Bank has a 2.6 star rating with 68 reviews.
When is West Shore Bank open?
West Shore Bank is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com