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West Quay Medical Centre

2.4

About this business

Location details

8 Hood Rd, Barry, CF62 5QN, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.4225 reviews
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Lynne Hutchings's profile image
Lynne Hutchings 
on Google
3 weeks ago

I went to the audiology repair centre Tuesday afternoon for the first time and the services experienced there was first class. After a short wait the audiologist repaired and serviced both my hearing aids, gave me a large supply of batteries and filters and examined my ears. This was exemplary service. 

Leanne's profile image
Leanne 
on Google
a month ago

I’ve been with West Quay since it was High Street & the last several interactions I’ve had have been awful. The doctor made a mistake with my prescription. I went to the desk to ask them to correct and all I got from the receptionist was a boat load of attitude. I’m always polite to people in customer facing roles so I have zero idea what this lady’s issue with me was. I couldn’t believe the rudeness to me. I’ve come back today to ask to speak to a manager to be told “managers don’t come down to speak to patients”, that’s ex... read more

David Stephens's profile image
David Stephens 
on Google
2 months ago

Lovely staff But it is just a Dr's practice Does what it says on the tin It's the system letting the staff down we just need to remember this They're only human so show respect x 

Michael Kazam's profile image
Michael Kazam 
on Google
2 months ago

Hi, just joined here andThis place looks amazing and grand compared to any other medical service iv been to, unfortunately that's where to grandure ends, from very competitive appointments where rather than give appointments out in a linear fashion so everyone can be seen to, its first come first serve with very limited slots, meaning if you arnt ringing by a 8 on the dot, no appointments for you. Not only that but painkillers my fiance took years to get on were suddenly dropped by 80% on a whim and wasn't even told why, so ... read more

Tracey Moloney's profile image
Tracey Moloney 
on Google
2 months ago

The receptionist I spoke to this morning 10.05am 1/7/25 was nothing more than a robot she had no empathy it was as a pointless call I feel many people will suffer by being ignored by ur receptionist’s response to people’s view of how their illness affects them. 

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Frequently asked questions about West Quay Medical Centre

How is West Quay Medical Centre rated?

West Quay Medical Centre has a 2.4 star rating with 225 reviews. 

When is West Quay Medical Centre open?

West Quay Medical Centre is closed now. It will open at 8:00 a.m. 

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