This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I was deceived by providing wrong information while I bought my Honda Odyssey from them. I was buying used car first time. The sales person told me that new Honda Odyssey LX comes above 50k and he sold me used one for 26600. When I later checked the same car value, CarMax was giving me just 22k on next day.others were just giving me max. 19k. Second, when I saw the car first time, the tires were of Michelin brand but they took the car to the other side while I was doing paperwork. Then, when I reached home, I saw the tires w... read more
Business response:
We sincerely apologize for any disappointment or frustration you experienced during your purchase. Providing honest and transparent service is very important to us, and we regret that your experience did not reflect that standard. Please reach out to me directly and I will be glad to look into your 2nd key. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795
Very personable, easy to get in touch with, responsive and helpful during the purchase of my first car
Business response:
Thank you for the great review!
Gary Davidson went above and beyond exceeding all of my expectations for professionalism, courtesy, and kindness in taking care of the repairs to my 24 Corolla Cross after I hit a rather stealth pothole in the roadway and flattened both passenger side tires and bent both rims and jacked up the hub assembly. He was efficient expedient and communicated with me at every intersection of the process and after the horrible experience I had with Toyota of Rockwall's service manager was an uplifting and refreshing . Quite the polar ... read more
Business response:
Thank you so much for your kind and thorough review! We are thrilled to hear that Gary Davidson exceeded your expectations and provided the level of professionalism, courtesy, and communication that you deserve. We're so sorry to hear about your experience with the other dealerships, but we're honored to have been able to turn that around for you. Your trust and loyalty mean the world to us, and we’re grateful for your heartfelt recommendation. We’ll be sure to keep up the good work, and we look forward to continuing to serv... read more
My experience at Lia Toyota of Northampton has always been phenomenal, very easy to work with and will always be going here!
Excellent sales people , friendly and fast paperwork . This is my second lease through this dealership
Excellent salesperson, finance director. Paperwork very fast done. All in all it only took about 40 minutes.
I had a great experience. Everyone was nice and courteous. I will definitely use them again
Thank you Trung for such a smooth experience test driving cars. You helped me narrow down my options and I cannot wait to purchase my new car!
Business response:
Eileen, Thank you for your very kind review. Trung and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wellesley Toyota. Shaun Fisher General Manager
Mark is an excellent dealer; kind, professional, humble, and informative. Thanks to his great help, I could lease/buy more than 5 cars in the past 7 years at Wellesley Toyota. This year specifically was the best that I could reduce the monthly payments by negotiating in trade-in/walk-away to a clean new car! I have no doubt that he is the best dealer in my past 15 years I talked with dealers around Massachusetts.
Business response:
Toshi, at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mark, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,533 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com