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Watermark Toyota

4.4

About this business

Our team at Watermark Toyota in Madisonville KY, proudly serves the Western Kentucky region and beyond and we have a continued commitment to providing exceptional customer service to every guest that visits us. We will ensure that your car-buying experience is as stress-free as possible each time. Whether you need a new vehicle, used vehicle, routine maintenance or repairs or an auto loan, you can trust that Watermark Toyota will find you what you’re searching for with professionalism and attention to your needs and wa... read more

Location details

1055 Crossing Pl, Madisonville, KY, 42431, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.41,302 reviews
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Brandi Lynn's profile image
Brandi Lynn 
5 years ago

service takes forever. my car immediately messed up. (had the car for less than 8 months) and my grill emblem popped off cause of the vibration from a bent rim..(my grill is STILL falling off) my headliner is falling down. my windows won't roll up or down part of the time. this is all a joke. they won't fix anything but my rim. unless i pay for the extra warrantys. still gonna pay for the car of course. cause a car is a must nowadays. but I would not recommend this place at all. I called to discuss my issues, was told they w... read more

Sharon Ramsey Russell's profile image
Sharon Ramsey Russell 
5 years ago

Wouldn’t buy another vehicle here. Their lifetime warranty depends on the advice of their service department. Told them to contact us and, do what ever needed, as not to lapse the lifetime warranty. They leave out the tiny things! Ahhhh 

Jesse Dabears's profile image
Jesse Dabears 
5 years ago

Completely messed up a deal. They gave me a price and then when we finish up all the money they tell me they couldnt honor it after i had finance secured and $12,500 wired to them. 

Shelley Riggs's profile image
Shelley Riggs 
recommend  Recommended
5 years ago

friendly staff very helpful and fast service. 

Business response:

Hi, Shelley! Thank you for this recommendation for Watermark Toyota. Let us know if you need anything. 

Elbridge Hampton's profile image
Elbridge Hampton 
recommend  Recommended
5 years ago

Good service great attitude 

Matt Kissel's profile image
Matt Kissel 
recommend  Recommended
5 years ago

Ask for Shelbi! She put me at ease with the car buying process during COVID-19. She sure made it worth the drive to Madisonville. Trustworthy and respectful - these two words describe her. 

Carl Ralston's profile image
Carl Ralston 
recommend  Recommended
5 years ago

Excellent people to deal with great sales person great sales manager they went out of their way to satisfy me unbelievable people great 

Melissa Lamson Moore's profile image
Melissa Lamson Moore 
5 years ago

Service department is a joke! At least a hour and a half every time you go for just a oil change with a appointment. Not friendly. Just wasted 2 hours of my time today cause they messed up my appointment. But didn’t bother to tell me till hour and a half later when I go back to check on car and it hasn’t been moved. Had to make another appointment to bring back and waste another day of my time off work 😡The service department is ruining watermarks business. I know several that will not be buying another vehicle from them in... read more

Jesica Mills's profile image
Jesica Mills 
recommend  Recommended
5 years ago

Gabe was fantastic! Highly Recommend 

Frequently asked questions about Watermark Toyota

How is Watermark Toyota rated?

Watermark Toyota has a 4.4 star rating with 1,302 reviews. 

When is Watermark Toyota open?

Watermark Toyota is closed now. It will open at 8:30 a.m. 

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