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Our team at Watermark Toyota in Madisonville KY, proudly serves the Western Kentucky region and beyond and we have a continued commitment to providing exceptional customer service to every guest that visits us. We will ensure that your car-buying experience is as stress-free as possible each time. Whether you need a new vehicle, used vehicle, routine maintenance or repairs or an auto loan, you can trust that Watermark Toyota will find you what you’re searching for with professionalism and attention to your needs and wa... read more
1055 Crossing Pl, Madisonville, KY, 42431, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Ronnie and I purchase a 2020 RAVA 4 Limited! Sam are Sale Person was very careful to listen to the Must Have List. He located exactly the color, trim,, leather and package deal. Thank you again Sam.., We really appreciate your respect. Mrs. Sandra Maddox
Business response:
It was our pleasure assisting you throughout your purchase experience, Sandra! Thank you for allowing, your salesperson, Sam Folk at Watermark Toyota the opportunity to locate the PERFECT 2020 RAV-4 for you! Please let us know if you have any questions, we're right here for you!
An update to my previous post: Watermark has reached out to me and now has my Explorer and are trying to remedy the issues. The communication delay was due to our salesman being out of the office unexpectedly. They have been friendly to work with on this problem and have even given me a car to drive in the meantime. I would definitely recommend them now to anyone looking for a new or used vehicle. Thank you, Watermark.
Business response:
Thank you, Bobbi! We appreciate this updated recommendation and are right here for you if you need anything. We appreciate our Watermark customers.
Buckle-up, it is coming I promise everyone! My wife’s Charger started shifting hard, I said we need to check the trans fluid lever which I soon realized that it could only be checked at a dealership so she dropped it off, she received a call saying that sensors needed to be replaced and a few other items that would cost about $500 to fix, I have had 6 back surgeries and 1 neck surgery so I could not do the work myself as I would normally do, she authorized them to make the repairs, a few days later, she got a call telling he... read more
Staff and service are excellent!!
Business response:
Thank you, Shari! We appreciate your comments and recommendation for Watermark Toyota. Please let us know if we can do anything for you. Have a wonderful day!
The car I bought was overpriced. No windshield wiper on back window and this was not disclosed to me. Several spots/dings/dints on car not disclosed to me, just like windshield wiper on back window. I’ve been charged twice for the same product. It is the base to the wiper on the back window.
They are super nice and very accomodating. I happened to be in Madisonville around 11 and I had a little piece they had ordered for my front seat and I had an appointment at 2 but they went on and fixed it for me then and I didn’t have to make a special trip back to Madisonville. It was also cheaper than their estimate I would reccomend them to anyone!!!!!
Business response:
Thank you for this recommendation! It was our pleasure accommodating your schedule, Joanna! Thank you for choosing Watermark Toyota for your vehicle servicing needs. We appreciate your business very much.
Got me in right away and had the products that I needed without a delay
Business response:
We appreciate this recommendation, Terry! Thank you for choosing Watermark Toyota.
Great place to do business! When I scheduled our 4-Runner for service Chase made sure the parts were in stock before making the appointment. On the day of the appointment he remembered that I needed to leave by 1pm to get home in time for work and they had us done and ready to leave by 12:40! Friendly knowledgeable accommodating staff!
Thanks to the team at Watermark for helping me with my Dream Jeep! Sam was extremely knowledgeable of the product and even helped with a virtual delivery. Paul made sure the entire transaction was seamless, and I am extremely grateful for his care. I highly recommend!!
Business response:
Thank you so much for the business and kind words!
Watermark Toyota has a 4.4 star rating with 1,302 reviews.
Watermark Toyota is closed now. It will open tomorrow at 8:30 a.m.
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