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Water By Design
- Hot Tub & Pool
- Starkey, VA
About this business
Spas & Saunas, Spa and Sauna accessories, Hot Tub chemicals, Hot Tubs, Swim Spas
Location details
3570 Electric Road, Starkey, VA, 24018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Amazing customer service! Some of the nicest people I know!
Water By Design advertises “unbeatable service after the sale”. My experience was the opposite. Last summer, I had a problem with the cover for my spa. Water By Design sold me both the spa and the cover. The spa cover became very heavy – water logged. I called Water By Design to come out and inspect my cover. I called many times. It is curious but true that they rarely answered the phone at their store when I called. When I left messages, they rarely called me back. About 41 ...Continue Reading
They are good at selling you a hot tub but try to get them to call you back or answer a question about a bill. Took weeks to get my steps. Took almost a month to get a owners manual after they said they were going to overnight it. Now I get an overdue bill for chemicals that came with the hot tub. Five calls over a month not one returned phone call.
Best price and best service. We love this place!
Frequently asked questions about Water By Design
How is Water By Design rated?
Water By Design has a 4.8 star rating with 357 reviews.
When is Water By Design open?
Water By Design is closed now. It will open at 10:00 a.m.
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