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2440 Crain Hwy, Mattawoman, MD, 20601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Waldorf Ford presented me with a fair deal on a new car and gave me what I needed for my trade. They also maintained a safe environment during this time of viruses! I recommend stopping by to see them for your next vehicle!
We purchased our Ford Pick-up truck from them last year along with the extended warranty package which included tire rotation and oil changes. Today, my husband took our truck in for service. When he picked it up after being told it was ready he left the dealership headed north on 301 made it about 3 miles before the front of his truck started shaking and his front wheel began to come off. He had to stop in the middle of traffic. Got out of his truck and saw that NONE of his lug nuts were on the front wheel. Thank good night... read more
Business response:
Kelly Robertson-Slagle Thank you for bringing this to our attention. We sincerely apologize for the oversight on your husband's truck. The safety of our customers is our highest priority and we take matters like these very seriously. We have expedited your feedback to our Management Team and will be contacting you as soon as possible.
Awesome place. I told them exactly what I wanted, they didn’t yank my chain.
Business response:
Curtis Steinbach We're very happy to hear that you enjoyed working with our team, Mr. Steinback! Thank you for your awesome feedback and rating and we hope you'll continue to keep us in mind for all of your future automotive needs.
Great customer service from Richard
The service representative was outstanding. I walked in an asked if I could get a service done the same day and he said they could. But, I had and issue because I had just been grocery shopping and had to take them home. He said take them and come back as quick as I can. I came back and got my service done. I was finished with-in one hour and 45 minutes. Great job to the service department and their machanics.
Business response:
Billy, we appreciate your recommendation of our dealership! Our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
the professionalism of the staff
Business response:
John C DuPree We're very happy to hear that, Mr. DuPree. Thank you for your recommendation!
Waldorf Ford has the best service department in Southern Maryland. They have never let me down and are honest with any repair required. They do not try to sell you a repair that is not needed.
Business response:
Paul Hasychak Thank you, Mr. Hasychak, for your wonderful recommendation. We're so glad that you've enjoyed working with our Service Team. We appreciate your trust in our team and we look forward to your next Service visit!
Buying and service, Had a great experience getting my GT serviced.
Business response:
Furman Durham We're very happy to hear that, Mr. Durham! Thanks so much for your awesome recommendation. We look forward to servicing your GT in the future!
Waldorf Ford Service Department is A-1 in prompt and courtesy service.Kept me informed from the minute I walked in to drop off my Escape for service.Kept me up to date all day til my return to pick it up.Great Job will return in future.
Business response:
Rick Walsh Thank you so much, Mr. Walsh, for your kind feedback and rating. We are so glad to hear that you enjoyed your experience with our team here at Waldorf Ford and look forward to serving you in the future!
Waldorf Ford has a 4.5 star rating with 3,658 reviews.
Waldorf Ford is closed now. It will open tomorrow at 9:00 a.m.
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