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Waldorf Ford

4.5

About this business

Location details

2440 Crain Hwy, Mattawoman, MD, 20601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.53,658 reviews
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Richard Rives Sr.'s profile image
Richard Rives Sr. 
recommend  Recommended
5 years ago

Fantastic customer service and a superb service department. 

Business response:

Richard Rives Sr. Thank you very much, Mr. Rives for your remarks. We are so happy to hear that you enjoyed working with our Service Department. We appreciate your review and look forward to working with you again in the future! 

BrentJoleen Whisenhunt's profile image
BrentJoleen Whisenhunt 
5 years ago

I Rarely do this but I am very frustrated . I bought a used Dodge Ram 1500 from Waldorf Ford at the end of July drove it for less than 48 hours and engine light came on and the back up camera quit working. They put it in for repair telling me it was something minor. Didn’t fix the camera, and told me there was a recall part needed and they would call me when it came in. Gave the truck back and we drove it for about a week and it started overheating. Dropped the truck off again on Aug 5 because i needed to drive my son to Cal... read more

Business response:

BrentJoleen Whisenhunt Thank you for letting us know of your experience. We are extremely disappointed to hear that your experience with our Service Team has fallen short of your expectations. We have forwarded your concerns to our Management Team who will be attempting to reach out to you as soon as possible. We apologize for the inconvenience you've faced and hope to speak with you soon. 

Melanie Benjamin Frisch's profile image
Melanie Benjamin Frisch 
recommend  Recommended
5 years ago

Very pleasant and helpful 

Business response:

Melanie Benjamin Frisch We are very pleased to hear that, Ms. Frisch! Thank you so much for taking the time to leave such nice feedback about your experience! 

Joanna Windsor's profile image
Joanna Windsor 
recommend  Recommended
5 years ago

Everyone is so nice and willing to please at Waldorf Ford! I just purchased a 2020 FORD ESCAPE, and it is trulely an escape to pleasure with all the bells and whistles and more included for your comfort and safety...I love, love, love my new FORD ESCAPE...I've never had such a won- derful automobile!!! Special Thanks to Debbie Bowie for her knowledge and dedication to finding this Gem!!! 

Business response:

Joanna Windsor Thank you so much, Ms. Windsor, for your wonderful remarks! We are thrilled to hear that you enjoyed working with Debbie and the rest of our Sales Team on the purchase of your new 2020 Ford Escape! We appreciate you taking the time to leave such nice feedback and we hope you'll continue to keep our team in mind for all of your future automotive needs. 

Ed Roach's profile image
Ed Roach 
recommend  Recommended
5 years ago

This is our 3 rd Ford Edge from Waldorf Ford. No complaints . Sales persons courteous and knowledgeable. 

Business response:

Ed Roach We are extremely happy to hear that you've enjoyed your experience with our team the last three times you've purchased with us! The Ford Edge is a great vehicle and we understand why you're now on your third one! Congratulations again, it was our pleasure to work with you! 

Cori Countess's profile image
Cori Countess 
recommend  Recommended
5 years ago

The highlight I find evident at Waldorf Ford is their willingness to deliver exactly what I request. 

Business response:

Cori Countess We're happy our team could help! Thank you for your awesome recommendation! 

Crystal Bright's profile image
Crystal Bright 
recommend  Recommended
5 years ago

They work fast and will bring you a clean car back. 

Business response:

Crystal Bright Thanks for your review, Ms. Bright! We're glad you enjoyed your experience with our Service Department! 

Victoria Karol's profile image
Victoria Karol 
recommend  Recommended
5 years ago

Outstanding sales personnel !!!! 

Business response:

Victoria Karol Thank you so much, Ms. Karol! 

Kevin Williams's profile image
Kevin Williams 
recommend  Recommended
5 years ago

Courteous Customer Service and I wasn’t there not even an hour! In and Out! 

Business response:

We're very happy to hear that, Mr. Williams! Thank you for your awesome recommendation and we look forward to working with you again in the future! 

Frequently asked questions about Waldorf Ford

How is Waldorf Ford rated?

Waldorf Ford has a 4.5 star rating with 3,658 reviews. 

When is Waldorf Ford open?

Waldorf Ford is open now. It will close at 6:00 p.m.  

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