Waite Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Waite Toyota

4.7

About this business

Location details

18406 US-11, Watertown, NY, 13601, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.71,850 reviews
Select a rating
Jessica Sheldon's profile image
Jessica Sheldon 
5 years ago

Growing up my parents always used waites so when it came time to buy my own vehicle I knew exactly where to go. My car buying experience was fantastic and John went above and beyond throwing in some extras and working with me to understand it all (I was a bit clueless at first!). Growing up with a mechanic as a Dad, I was unsure at first whether or not I wanted to have my car serviced anywhere else. I have been nothing but pleased with the service aspect of things, from the friendly nature of the service writers to the thoro... read more

Beth Little's profile image
Beth Little 
5 years ago

Jessica Allen and the finance team are amazing! Thanks for working so hard to get us an unbeatable deal. On top of that, your customer service was the best we have ever experienced from dealers in the area. Couldn't be happier in my new 4Runner, thank you! Edited: also a 5 stars to the service department. Outstanding customer service and work. Thank you! Will do business with Waite Toyota again! 

Tom Mallette's profile image
Tom Mallette 
5 years ago

Matt Saunders made our experience a surprisingly comfortable one. Historically I have not been a very easy to please car buyer (My Bad). It was smooth sailing thru the process. I Hope they feel the same. 

Kent Pliner's profile image
Kent Pliner 
5 years ago

great sales personnel work for you to find best rates a very pleasurable experience esp matt ty 

Lauren Peters's profile image
Lauren Peters 
recommend  Recommended
5 years ago

I had a great experience, efficient, no pressure and very helpful in getting me into a great car! 

Joe Miner's profile image
Joe Miner 
recommend  Recommended
5 years ago

Friendly staff! No pressure environment! 

Guillermo J Rosario Nieves's profile image
Guillermo J Rosario Nieves 
recommend  Recommended
5 years ago

Went to take a look at a car for my wife and ended up buying a Rav4 and a Tundra. The customer service is exceptional and they do a greta job making the transaction super smooth and making the customer feel apprecited. Thanks Matt and Tim for making it an unforgettable experience and believe me I will be back. 

Nicole Ford's profile image
Nicole Ford 
recommend  Recommended
5 years ago

Absolutely love everything about this dealership. went in for service on my 2014 Camry. ended up leaving with a 2019 rav 4 adventure! chuck dibble is mine and my husbands go to guy 

Samantha Fiacco's profile image
Samantha Fiacco 
recommend  Recommended
5 years ago

Sam and John went above and beyond what I could ever expect for service. They gained a new customer today. 

Frequently asked questions about Waite Toyota

How is Waite Toyota rated?

Waite Toyota has a 4.7 star rating with 1,850 reviews. 

When is Waite Toyota open?

Waite Toyota is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com