This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Volvo Cars of Louisville
- Car Dealers
- Louisville, KY
About this business
Location details
5 Autocenter Dr, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Salesman, Jordan, started contacting me multiple times a day by phone text and email after I told him this was not the car I was looking for. Our interaction ended with a very abrasive email full of lies..... Jordan is exactly the kind of salesperson who gives people in sales a bad name
Business response:
Hi Amy, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (502) 493-3333 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.
great salesman and wonderful service especially for an out of state customer. Nickolas, the salesman, listened to everything and worked hard. After seeming that things weren’t going to be good, he got me approved for the amount/payment I was going for! wonderful first car buying experience
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Louisville! If you have any further questions, please give us a call. We're always happy to help!
Quick response
Business response:
Here at Volvo Cars of Louisville, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Very nice experience
Business response:
Hi Marco, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Excellent communication even though we passed .
Business response:
Hello Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Excellent communication even though we passed .
Business response:
Hello Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Very friendly and responded quick to my message
Business response:
Hello Reggie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Very friendly and responded quick to my message
Quick contact. Good service.
Business response:
James, thank you for your great feedback! Our team here at Volvo Cars of Louisville sets a high standard of excellent customer service and we're glad to hear your experience reflected this!
Frequently asked questions about Volvo Cars of Louisville
How is Volvo Cars of Louisville rated?
Volvo Cars of Louisville has a 4.4 star rating with 1,268 reviews.
When is Volvo Cars of Louisville open?
Volvo Cars of Louisville is closed now. It will open at 9:00 a.m.
Browse nearby in Louisville, KY
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com