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Volvo Cars of Louisville

4.4

About this business

Volvo Cars of Louisville conveniently located at 5 Autocenter Drive right here in Louisville. At our modern state of the art Volvo retail and service facility, we offer customers from all over the Kentuckiana area a sales and ownership experience that is equally enjoyable as driving one of the many Volvos in our extensive selection of new and certified pre-owned Volvos with prices to meet any budget. Every member of our staff is an expert when it comes to Volvos and how to make guests feel welcome as we answer any questions ... read more

Location details

5 Autocenter Dr, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.4973 reviews
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oneStan's profile image
oneStan 
3 years ago

Friendly staff, ready to take a drive and show off the merchandise. I didn't purchase due to the lack of certain listed options but other than that it was a smooth experience. 

Business response:

Hi Stan, we're glad to hear our staff took such great care of you! Here at Volvo Cars of Louisville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! 

Alfred's profile image
4 years ago

Good people 

Business response:

Hi Alfred, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Brandon's profile image
Brandon 
4 years ago

Erin and Zach were very helpful....responded to text promptly, worked with me on pricing, and the car was ready for me when I got there for a test drive. If you are looking for a car try Volvo of Louisville! 

Business response:

Hi Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Louisville! We are always more than happy to assist you if anything else comes up. Take care! 

Amy's profile image
4 years ago

Salesman, Jordan, started contacting me multiple times a day by phone text and email after I told him this was not the car I was looking for. Our interaction ended with a very abrasive email full of lies..... Jordan is exactly the kind of salesperson who gives people in sales a bad name 

Business response:

Hi Amy, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (502) 493-3333 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. 

Guru9Y5K8W's profile image
Guru9Y5K8W 
4 years ago

great salesman and wonderful service especially for an out of state customer. Nickolas, the salesman, listened to everything and worked hard. After seeming that things weren’t going to be good, he got me approved for the amount/payment I was going for! wonderful first car buying experience 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Louisville! If you have any further questions, please give us a call. We're always happy to help! 

Clbran's profile image
4 years ago

Quick response 

Business response:

Here at Volvo Cars of Louisville, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! 

GuruJD86Z's profile image
GuruJD86Z 
4 years ago

Very nice experience 

Business response:

Hi Marco, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

Collier138's profile image
Collier138 
4 years ago

Excellent communication even though we passed . 

Business response:

Hello Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! 

Cynthia's profile image
Cynthia 
4 years ago

Excellent communication even though we passed . 

Business response:

Hello Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about Volvo Cars of Louisville

How is Volvo Cars of Louisville rated?

Volvo Cars of Louisville has a 4.4 star rating with 973 reviews. 

When is Volvo Cars of Louisville open?

Volvo Cars of Louisville is open now. It will close at 8:00 p.m.  

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