Volkswagen of Fredericksburg's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Volkswagen of Fredericksburg

4.3

About this business

We have a wide selection of the latest Volkswagens plus certified pre-owned VWs and wide variety of other pre-owned vehicles plus our Service & Parts Team can help you keep your vehicle running at its best! 

Location details

10643 PATRIOT HWY, Fredericksburg, VA, 22408, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,536 reviews
Select a rating
Scott Godwin's profile image
Scott Godwin 
5 years ago

First off their maintenance people are very nice. Pam has done a great job explaining everything to myself and wife and many occasions and compensated when things didn't go as expected. Used to be a 5 start dealer until it changed owners. I just brought in my Golf TDI for warranty work and have to pay for a rental OUT OF POCKET!!! They don't to loaner cars any more so even if you car is under warranty and needs fixed be ready to pay rental fees! 

Robert Brewster's profile image
Robert Brewster 
5 years ago

Had to get a recall fixed on the car and not only the staff and service were amazing the guy that shuttled me to and from the super target was awesome and nice, a really great experience here and I wish I asked his name to give a shout-out 😑 

Michael DeRose's profile image
Michael DeRose 
5 years ago

Passat TDI. They determined it was a bad turbo and that is was covered by the factory. The key was they communicated with me thru the whole process. Definitely will let them service my car again. Thank you Sara!!! 

Roger Boutchyard's profile image
Roger Boutchyard 
5 years ago

Had a 7:30 appointment car wasn’t pulled in until 8:30 not sure what the purpose of an appointment is this was for a recall after the experience I had when I bought the car there I said I would never go back I do not recommend 

John Lawrence Batt's profile image
John Lawrence Batt 
recommend  Recommended
5 years ago

Pan in VW service is always professional. 

Eric Chowning's profile image
Eric Chowning 
recommend  Recommended
5 years ago

Good communication before and during the transaction. 

Scott David's profile image
Scott David 
recommend  Recommended
5 years ago

Excellent customer service and overall a great experience 

John Hegarty's profile image
John Hegarty 
recommend  Recommended
5 years ago

Service was completed and at a reasonable price. The staff is very friendly and polite. 

Brenda Black's profile image
Brenda Black 
5 years ago

Safford does not honor customers who purchased vehicles before the change to Safford. We have purchased 5 Volkswagens at this location and have been loyal through all of the changes over the years. We are very disappointed in how management has treated us. Just had my last oil change and service. Going forward we will look to Karen Radley for further servicing and purchases. The service we have received from Pamela in the service department over the years has been wonderful. We will miss you and your professionalisms Pamela. 

Frequently asked questions about Volkswagen of Fredericksburg

How is Volkswagen of Fredericksburg rated?

Volkswagen of Fredericksburg has a 4.3 star rating with 1,536 reviews. 

When is Volkswagen of Fredericksburg open?

Volkswagen of Fredericksburg is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com