This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Villa Ford of Orange
- Car Dealers
- Orange, CA
About this business
Please Visit Our Website For More Information.
Location details
2550 N Tustin St, Orange, CA, 92865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
RecommendedI posted on the internet the truck I was looking for. Next day at 8am Andrew Romano called me to understand what I wanted. within 30 minutes he had the exact F150. He texted me pictures and sticker and we made appointment to come down. Long story short, Andrew was efficient, knowledgeable, friendly, and no pressure. Finance guy was great to work with too. All on New Year's Eve. Few days later Araceli called to make appointment for bed paint. Also super nice lady. So far a great experience at this dealership.
Business response:
Hi Mike, congrats on your truck and welcome to the Villa Ford of Orange Family. It's a pleasure to see our team has provided you with the quality service you deserve and we look forward to continuing to do so. Thanks for this amazing recommendation. We'd love if you shared it on Yelp as well. https://www.yelp.com/biz/david-wilsons-villa-ford-orange?sort_by=date_desc
Asked the sales man to call me good news or bad news. Never called me. Only text. You don’t treat people like that. If someone can’t do a deal that’s fine but, how do expect Refferal’s if you treat potential customers with no respect. Sad they much get to much busy not to care.
Business response:
Hi Monica, Communication is vital, which is why it's discouraging to see nobody called you. I'd like to speak with you about this further and try and help you get into the vehicle you deserve. Please contact me when you have a moment. I hope to hear from you. Sincerely, Oscar Salazar General Sales Manager customercare@villaford.com
The attendants are all very curtious and quickly get my oil change done. I was able to use my Ford points to cover my work needed to my SUV with no problem and I didn't have to pay a thing.
poor customer service, salesperson does not return calls nor does their boss they ignore you like the plague
Business response:
Miche, we're disappointed you've not received the quality service or communication that you deserve. I'd like the opportunity to speak with you about these issues further. Please contact me at your convenience. I hope to hear from you. Sincerely, Oscar Salazar General Sales Manager customercare@villaford.com
Good Service. Free Shuttle with 15 miles nicely.
Excelentes servicio. Personas. Que ablar español. Y. Siempre. Amable. Meda. Gusto. Contar. Con todo lo que. Nesicito
Business response:
Hola Sara, gracias por esta gran recomendación!
pésimo servicio lleve mi vehículo a un simple cambio de aceite me lo dejaron medio cuarto bajo del nivel no lo lavaron no le hicieron reset al servicio y me dejaron suelto el skiplate :(
Great customer service young men with old school manners..Ford offers some good deals ..10 .. overall😊would recommend this Ford Dealer🤩Some very pretty cars...
Special thank you to Andrew Romano! The 2020 Ford Explorer ST is everything we wanted and more for our family!
Business response:
Hi Kelsey, congrats on your Explorer ST and welcome to the Villa Ford Family! We're happy to see Andrew took great care of you and got you into the SUV that you deserve. We hope you're loving it thus far. Also, it'd be amazing if you shared your experience on Yelp too! https://www.yelp.com/biz/david-wilsons-villa-ford-orange?sort_by=date_desc
Frequently asked questions about Villa Ford of Orange
How is Villa Ford of Orange rated?
Villa Ford of Orange has a 4.4 star rating with 2,023 reviews.
When is Villa Ford of Orange open?
Villa Ford of Orange is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com