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Victory Medical & Family Care

4.2

About this business

Location details

4303 Victory Dr, Austin, TX, 78704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2130 reviews
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Kevin Smith's profile image
Kevin Smith 
8 years ago

This place is the Wal mart of medicine. Upsell, over test, over book appointments. Loooong wait past your appointment time. Big box medical. 

Business response:

Hi Kevin, We're sorry to hear you're less than satisfied, but we appreciate your feedback. I would like the opportunity to discuss your experience and see if there is anything else we can do to help. Please call me at (512) 462-3627 and ask for Donna McBride, Clinic Director. 

Avery Dennis Maldonado's profile image
Avery Dennis Maldonado 
8 years ago

Overall facility was nice and clean. Staff was great. Dr. Elander was great!... ....Fast Foward 4 months and my opinion has changed. I've neen calling everyday since 3/29 to check the approval and get a refill on my Rx. Had to end up calling Aetna only to be told we have not been contacted by your provider or have got a prior approval for them to release the meds. Long story short, they dont give you straight answers, and basically want you to catch the disease your trying to prevent from getting. Guess I have to find anothe... read more

Business response:

Thank you for the kind words! 

Merri Palmer's profile image
Merri Palmer 
8 years ago
Jan Jon's profile image
Jan Jon 
8 years ago

Wait time minimal and staff is great. 

Business response:

Thank you, Jan! And thank you for sharing your experience at our facility! <3 

Idalis Ramirez's profile image
Idalis Ramirez 
8 years ago

I love this clinic everyone is so friendly and their pharmacy/java staff is awesome !! 

Business response:

Awww thank you, Idalis! :) 

Jarrett Moehn's profile image
Jarrett Moehn 
9 years ago

Wait was long but it was a walk in. No other complaints 

Charmayne Thomas's profile image
Charmayne Thomas 
9 years ago

Walk ins - quick service, friendly staff, unique decor, open after hours after 5pm and open on Weekends- love this place! ✅✅✅ 

Mary Alice Cuellar Castillo's profile image
Mary Alice Cuellar Castillo 
9 years ago

I have been a patient since the beginning. They have grown alot since then and the improvements are wonderful. Dr. Elander has truly been wonderful to my family. Thanks for all you did for my mother. 

Carolina Quiroz Valencia's profile image
Carolina Quiroz Valencia 
9 years ago

Dr Howard is best he always makes me and family happy when he treats us.... 

Frequently asked questions about Victory Medical & Family Care

How is Victory Medical & Family Care rated?

Victory Medical & Family Care has a 4.2 star rating with 130 reviews. 

When is Victory Medical & Family Care open?

Victory Medical & Family Care is closed now. It will open at 9:00 a.m. 

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