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Veterans United Home Loans of San Diego
- Mortgage Lenders
- San Diego, CA
About this business
Location details
6863 Friars Rd Suite 100, Suite 100, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best VA home loan service ever. The financial team were extremely professional. I strongly recommend Veterans United to all service members active or retired.
Serious problems and lapses in judgment in processing of veterans administration loans. One-sided reviews on their website that the public does not have write access to. On staffers that have a bad arrogant attitude and like to blow up your cell phone violation of protocols which would normally net them at $10,000 fine per incident. Very serious problems and processing loans which is a veteran is otherwise qualified for and this is a direct quote from them – your numbers and everything look good but but but but ..... since w... read more
Business response:
Hi *******, Thank you for sharing your experience with us, and we understand how frustrating it can feel when there are a few hoops to jump before moving forward with the homebuying process. Not all first-time homebuyers will have a robust credit history, and as strange as it sounds, things like your cable bill or P.O. box can help you land a VA home loan. Credit history is one of the most important markers lenders use to determine borrower risk, and I know that can sound counterintuitive--if you have not had to use debt yet... read more
I wanted to know why I had to wait until 15 days before the loan was due until I could make arrangements with my bank and they were evasive, rude and unprofessional. Steve ********* called me personally to argue and vent his anger at me, instead of being patience and professional, I am older and require some tolerance of my age in trying to get some information and not an argumentative phone call.
Business response:
Hi *****, I am sorry to hear you had an unpleasant experience with our team. We strive to make our customers feel cared for and supported, and my team is happy to answer any questions you have. If you need anything, give our Client Advocate team a call at ************** or email us at *********************. We're in the office from 9 a.m. to 5 p.m. Central Time. Take care, Claire, Client Relations
My wife and I always have a great experience with Travis ****.
I wanted to know why I had to wait until 15 days before the loan was due until I could make arrangements with my bank and they were evasive, rude and unprofessional. Steve ********* called me personally to argue and vent his anger at me, instead of being patience and professional, I am older and require some tolerance of my age in trying to get some information and not an argumentative phone call.
Business response:
Hi *****, I am sorry to hear you had an unpleasant experience with our team. We strive to make our customers feel cared for and supported, and my team is happy to answer any questions you have. If you need anything, give our Client Advocate team a call at ************** or email us at *********************. We're in the office from 9 a.m. to 5 p.m. Central Time. Take care, Claire, Client Relations
My wife and I always have a great experience with Travis ****.
The whole home buying process with Veterans United was amazing from start to finish. My loan officers, Stephen ******** and Noah ****** made me comfortable and had outstanding communication. I truly felt like I was part of the Veterans United family.
The whole home buying process with Veterans United was amazing from start to finish. My loan officers, Stephen ******** and Noah ****** made me comfortable and had outstanding communication. I truly felt like I was part of the Veterans United family.
Serious problems and lapses in judgment in processing of veterans administration loans. One-sided reviews on their website that the public does not have write access to. On staffers that have a bad arrogant attitude and like to blow up your cell phone violation of protocols which would normally net them at $10,000 fine per incident. Very serious problems and processing loans which is a veteran is otherwise qualified for and this is a direct quote from them – your numbers and everything look good but but but but ..... since w... read more
Business response:
Hi *******, Thank you for sharing your experience with us, and we understand how frustrating it can feel when there are a few hoops to jump before moving forward with the homebuying process. Not all first-time homebuyers will have a robust credit history, and as strange as it sounds, things like your cable bill or P.O. box can help you land a VA home loan. Credit history is one of the most important markers lenders use to determine borrower risk, and I know that can sound counterintuitive--if you have not had to use debt yet... read more
Frequently asked questions about Veterans United Home Loans of San Diego
How is Veterans United Home Loans of San Diego rated?
Veterans United Home Loans of San Diego has a 4.8 star rating with 3,067 reviews.
When is Veterans United Home Loans of San Diego open?
Veterans United Home Loans of San Diego is closed now. It will open tomorrow at 9:00 a.m.
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