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VCU Health Pauley Heart Center

4.1

About this business

Location details

1200 East Marshall Street, 1200 E Marshall St, Richmond, VA, 23298, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.183 reviews
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Matt Koon's profile image
Matt Koon 
4 years ago

I was just discharged by the VCU/MCV hospital around two days after having a procedure to remove a tumor from my spinal cord and my neck fused together. I currently have 5 stapes in my neck. I was mistreated very badly by the nursing staff of the init to the point where I tried to complain to the number I was give, which was largely ignored until 4 p.m. today. (sunday) at which point, I was told I was cleared for release. A nurse lied and told the doctor I had asked to be r... Continue Reading 

Kristy Viands's profile image
Kristy Viands 
4 years ago

Worst hospital ever. My grandma would still be with me if I would have never taken her here! 

Brian DeFazio's profile image
Brian DeFazio 
4 years ago

I have been a patient at VCU now since 2018, and I hate to say it, but the level of service and care has deteriorated severely to an unacceptable level. If you have a choice, I would recommend looking elsewhere. 

Business response:

Hi, Brian. We take our patient and visitor feedback very seriously. Please contact our Patient Relations team at (804) 628-0400 so we may learn more about your experience. 

Latesha Anderson's profile image
Latesha Anderson 
recommend  Recommended
4 years ago

PLEASE HELP! My family and I really need to get our loved one transferred here because of the good care they give. We were told she could be accepted when a bed is available. Time is really of the essence, so if someone could help with her transfer it would be graciously appreciated. She is still fighting for her life. We just need a great team of medical professionals to support her and us in this fight! We know there is a lot going on in the world but we would like to ensure our family member doesn’t slip through the crack... read more

Comerjr Wilson's profile image
Comerjr Wilson 
recommend  Recommended
4 years ago

Saving my life an PPC support. 

Sean Michael Salch's profile image
Sean Michael Salch 
recommend  Recommended
4 years ago

It’s a bit of a ride for me but well worth it. The team here literally saves my life! Very accommodating and professional. 

Business response:

Thank you for your review! 💛 

Martina Cassidy's profile image
Martina Cassidy 
recommend  Recommended
4 years ago

As I recommend VCU Healgh because of Df and staff. The Corona policy is not taken seriously I been disappointed in elevators, bathrooms. More then one person per patient for precedires No sanatizinf stations close by, Panera Bread is packed. For a Hospital I way very disappointed. My local Grocery Stord does better 

Cletus Picananny's profile image
Cletus Picananny 
4 years ago

worst bunch of nuts I've ever seen.saying that cancer patients don't need pain meds!!if they had to suffer from these cancers that are killing people then their tune would certainly be different.bunch of quacks charging ungodly amounts of money and withholding much needed meds makes you sadists!! 

Business response:

Hi, Cletus. We take our patient and visitor feedback very seriously. Please contact our Patient Relations team at (804) 628-0400 so we may learn more about your experience. 

Cat Knew's profile image
Cat Knew 
recommend  Recommended
4 years ago

VCU is the best place anyone could go. And I know I’m talking like it’s a vacation, but they make you feel that comfortable. Thank you VCU 

Business response:

Thank you for sharing your experience with us and for recommending VCU Health! We're so happy to hear that our team is always able to provide you with great attention and care during your visits. 💛 

Frequently asked questions about VCU Health Pauley Heart Center

How is VCU Health Pauley Heart Center rated?

VCU Health Pauley Heart Center has a 4.1 star rating with 83 reviews. 

When is VCU Health Pauley Heart Center open?

VCU Health Pauley Heart Center is closed now. It will open tomorrow at 9:00 a.m. 

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