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Vca Pacific Avenue Animal Hospital

3.4

About this business

VCA Pacific Avenue Animal Hospital is a 24 hour emergency veterinary facility hospital based in Tacoma, WA where your pet's health is our top priority and excellent service is our goal. 

Location details

10234 Pacific Ave S, Tacoma WA & 18715 Pacific Ave, Spanaway WA, Tacoma, WA, 98444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4580 reviews
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Kristina Crump's profile image
Kristina Crump 
recommend  Recommended
4 years ago

On Friday 6/5/20 I brought my cat, Felix, here because something was wrong. It was my first visit here and one of two places that would see us- seriously thank you. I never imagined I’d be having to say goodbye in that same moment, and go home without my first baby. The next day was my birthday, I was extremely emotional and couldn’t wrap my head around what was happening. The staff was more than kind and patient with me as I sobbed and cried for my baby. The vet (I’m so sorry I can’t remember her name) was the SWEETEST and ... read more

Business response:

Kristina, we're again so sorry that you had to say goodbye to your sweet Felix. Your baby was very loved and it meant a lot to our staff to help guide you through your experience. Our heartfelt sympathies go out to you and we want you to know that you can always count on us to be supportive and understanding of your needs. Sincerely, VCA Pacific Avenue Animal Hospital 

SherilynMarie Taylor's profile image
SherilynMarie Taylor 
recommend  Recommended
4 years ago

We've had some not so good experiences with non affiliated animal hospitals so finding VCA has been a blessing. The staff is friendly, efficient, and truly cares about the health and well being of your pet. The doctors there explain everything fully then walk you through each option and outcome to help you make the best decision for treatment. Having an animal hospital that is for patient versus for profit makes a world of difference in the care that's received. While no pet owner wants to have to take their animal to an eme... read more

McKenzie Lee's profile image
McKenzie Lee 
recommend  Recommended
4 years ago

Friendly and efficient staff. They have a system down that works! 

Tonya Stamaris-Sparks's profile image
Tonya Stamaris-Sparks 
5 years ago

Sure come here if u dont mind having the sherrif called on u cuz they have no financing or payment plans but want u to pay 1700$ up front for a c-section after giving them 500$ already will do nuthin to work with u but tell u to pay or surrender ur pet or get felony charges cuz ur animal is in distress. Too bad my friend was with me that paid attention to what was going on and called another vet and have me take my dog there whom in the meantime they bring out to me cuz she already had one of her puppies no C-section require... read more

Wendy Lee's profile image
Wendy Lee 
5 years ago

they were very nice and very helpful 

Eda Starostanko's profile image
Eda Starostanko 
5 years ago

Business response:

Eda, we offer our sincerest condolences to you and your husband about the loss of your beloved Java, as we know how difficult it is to part with a family member. Thank you for your tenderhearted words, as we're honored to know that you found value in our assistance during such a challenging time. We appreciate your nice words about Dr. Franz, and please let us know if you need anything else. Thanks! 

Pat Spriggs's profile image
Pat Spriggs 
5 years ago

Business response:

Pat, we are very sorry to read you did not hear back regarding the concerns you had about your son's visits. Please email our hospital manager, Crystal.Bernhardson@vca.com, and include your best contact information and availability, and we will be sure to reach out to you. 

Cathy Scott's profile image
Cathy Scott 
5 years ago
Rebecca Neal's profile image
Rebecca Neal 
5 years ago

Business response:

Rebecca, we're sorry that you feel the way that you do, as our only motivation is to provide the utmost in genuine care and compassion for all pets. We'd appreciate the chance to go over your review if you can please email our hospital manager at Kailon.Moore@vca.com. Sincerely, VCA Pacific Avenue Animal Hospital 

Frequently asked questions about Vca Pacific Avenue Animal Hospital

How is Vca Pacific Avenue Animal Hospital rated?

Vca Pacific Avenue Animal Hospital has a 3.4 star rating with 580 reviews. 

When is Vca Pacific Avenue Animal Hospital open?

Vca Pacific Avenue Animal Hospital is closed now. It will open at 9:00 a.m. 

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