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Valentine Health Partnership
- Healthcare
- London
About this business
Location details
25 John Wilson St, London, SE18 6PZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
At this GP one of the receptionist was very rude to my other half. We were never informed that we have a walking appointment next day they just noted it on their end and requested us to send a video clip of our baby without which he won't be seen. NHS operate on zero tolerance but they don't accept their own mistakes. Please train your receptionist to be civil and professional and how to deal with parents specially new one.
You don't give me a chance to make appointment, I'm always 13 in the queue, on line you won't let me change my phone number. So how can I make an appointment without physically walking to Surgery? I am 70, not 7, my legs and feet are like balloons! It's the Doctor who asked to see me - NOT the other way around!
Had a call with SALAU, Olubukola she was rude and unprofessional laughing at me while i was in pain and begging for help,I explained her whole situation and she said why should i be referred on 2w pathway talking arrogant and not Paying attention when i said that im suffering with so much pain,im literally devastated in pain crying my ass of while this 1 don’t give any support or help,she missed diagnosed me before with wrong diagnosis,everything seems funny to Her and she clearly sits there just to answer the phone and not ... read more
The receptionist is very rude, has no manners whatsoever, no customer service skills and lacks general empathy for people with accessible needs. They also lack accountability and solutions - they push everything wrong doing back onto the patient to fix - avoid this GP at all costs. They needed to have their staff re trained.
Frequently asked questions about Valentine Health Partnership
How is Valentine Health Partnership rated?
Valentine Health Partnership has a 2.4 star rating with 64 reviews.
When is Valentine Health Partnership open?
Valentine Health Partnership is open now. It will close at 8:00 p.m.
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