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Vaden Volkswagen
- Car Dealers
- Savannah, GA
About this business
We are committed to customer service and satisfaction at our Savannah, Hinesville, Statesboro and Hilton Head area Chevy and Cadillac dealership. Dan Vaden Chevrolet Cadillac is conveniently located and has an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team, who will happily assist you in finding the perfect new Cadillac, Chevy or used car.
Location details
9393 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Business response:
Odell, we are very sorry to hear this. Customer service is definitely a priority and part of our Vaden Way. Your concerns are being forwarded to management immediately. Thank you for reaching out to us to bring this situation to our attention.
Matt is awesome! He was extremely patient with me by accepting my car, having the transmission fixed, and allowing me time to pay for it. I only trust the Vaden team because of their awesome reputation and quality work. I appreciate all they have done to accommodate my needs despite me driving them insane, lol. All of my cars have been purchased here and the next one is coming from their lot soon. I highly recommend Dan Vaden Chevrolet and the teams. Thanks Matt!!!!!!
Business response:
Thank you Shelina! We are so glad to have you as part of our Vaden Family!
Absolutely terrible customer service. Returned my truck within 3 weeks and walked away from the deal. Completely unprofessional in every aspect. I wouldn't recommend this dealership to my worst enemy. I love Chevy but this dealership is not the way to go.
Car was in for service due to not starting. They worked the car in and got it back to me. It did take 4 days but I dealt with that. I would give more stars if they had a car to loan for the time I didn't have mine. It is a Cadillac after all.
Business response:
Cathi, we understand your frustration. Thank you for providing us with your feedback and making us aware of this situation. Your concerns will be forwarded to management immediately.
Torey in the service center was awesome! Johnathan Rounds is also the go-to guy if you're looking for a great car with great customer service
Business response:
Thank you Yani! Please let us know what we can do to make your 4-Star experience a 5-Star experience!
For unbelievable service for your vehicle, Dan Vaden is #1 in service. Recently my 2013 XTS Cadillac would not start, thought it was the battery, turn out the battery was leaking, and so on. Dan Vaden went beyond customer service and replace everthing the acid had touch and did not give my vehicle back until the vehicle was perfect again. Thanks Dan Vaden Service Dept and customer service rep, I will always bring my vehicle in for service and buy from Dan Vaden. Wesley and Deidre Perry
Business response:
Thank you so much Deidre! It was an honor to serve you. Welcome to the Vaden Family!
Business response:
David, we are very disappointed to hear about this and understand your frustration. We strive to provide safe and reliable vehicles for every single customer! Please be assured that we take this very seriously and your concerns are being forwarded to management immediately. Thank you for reaching out to us.
Frequently asked questions about Vaden Volkswagen
How is Vaden Volkswagen rated?
Vaden Volkswagen has a 3.7 star rating with 269 reviews.
When is Vaden Volkswagen open?
Vaden Volkswagen is closed now. It will open at 9:00 a.m.
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