This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Vaden Volkswagen
- Car Dealers
- Savannah, GA
About this business
Location details
9393 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Bought a new Colorado in July, had trouble with the AC & Heater 1st week. Been in their shop at least 4 times with them telling me that I didn't know how to operate it. Finally took a video to show them what it was doing. That finally got it fixed for less than a month & took it back in in to have service manager tell me again I was not operating it correctly. Took it to Mike Reed Chevrolet in Hinesville next day & they realize that there is a problem with it & scheduled to be fixed at my time line
Business response:
Thank you for your feedback. This has been forwarded to our management team for review.
I bought a used Toyota Highlander from this dealership. The car was priced well and the deal seemed to go through easy enough. However a few things needed to be done and the dealership promised to make the repairs included in the price. The items that were to be addressed were a broken tail light (done), leather seat repair (not done), and second key fob (not done ). I followed up with my salesman JoJo with no success in resolving the issues. My wife has been there twice and I have left a message. They can sell you a car eas... read more
Business response:
Thank you for giving us your feedback. This has been forwarded to our management team for review.
Two hours for an oil change - nothing else, and I had an appointment. Not to mention steep prices just to diagnose a problem with the power windows. Finally checked to see how much longer it would take and was told they couldn't do one of the services I requested (new FOB for power locks), and at THAT point they told the whoever to just do the oil change and send the truck up. Pretty poor customer service.
Business response:
Thank you for contacting us with your feedback. This will be forwarded to our management team.
This dealership is amazing!!!!! I needed a car desperately and did not think I would ever find something because of my credit score. Bobby Lockett really helped me out and spent hours fighting for me. This was my first car buying experience and it was a great one, I will refer everyone I know to this dealership!
Awful customer service and lying employees. These guys don't care about anything except making the sale. They tell you whatever you want to hear, all smiles until you sign the papers. At the first problem, " sorry this isn't a sales problem." Horrible people. Empty words and no follow through in customer service.
Business response:
Thank you for taking the time to provide us with your feedback, as it helps us to improve our processes. Since you did not have a positive experience, we would love to have the opportunity to clear up any issues that may remain. One of our managers will be contacting you as soon as possible. Thank you again for your feedback, and we look forward to working with you to get this issue resolved.
Make 8 am appointment to get car FIXED. was told 2 hour. 3 hours later not even started. Was waiting on approval really? When I made 8 am appointment I apparently told them. repair. Great job fail vaden
Business response:
Thank you for taking the time to provide us with your feedback, as it helps us to improve our processes. Since you did not have a positive experience, we would love to have the opportunity to clear up any issues that may remain. One of our managers will be contacting you as soon as possible. Thank you again for your feedback, and we look forward to working with you to get this issue resolved.
Never take your vehicle here. Terrible service. Slow doesn't begin to describe this service department here. Communication is just as bad. I WILL NOT BE COMING HERE EVER AGAIN!!!!
Business response:
Thank you for taking the time to provide us with your feedback, as it helps us to improve our processes. Since you did not have a positive experience, we would love to have the opportunity to clear up any issues that may remain. One of our managers will be contacting you as soon as possible. Thank you again for your feedback, and we look forward to working with you to get this issue resolved.
Saw an add that was bogus. You post adds to get poor people like my attention like 0 down under 200 per month good or bad credit. That's called lying. Don't you get enough business. Geesh.
Frequently asked questions about Vaden Volkswagen
How is Vaden Volkswagen rated?
Vaden Volkswagen has a 3.7 star rating with 269 reviews.
When is Vaden Volkswagen open?
Vaden Volkswagen is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com