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Vaden Volkswagen
- Car Dealers
- Savannah, GA
About this business
We are committed to customer service and satisfaction at our Savannah, Hinesville, Statesboro and Hilton Head area Chevy and Cadillac dealership. Dan Vaden Chevrolet Cadillac is conveniently located and has an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team, who will happily assist you in finding the perfect new Cadillac, Chevy or used car.
Location details
9393 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service department is always great to work with. They make sure you are satisfied with the work done on your vehicle. They are usually able to provide a car for you to continue to get around in until your vehicle is finished. They call to give you updates on your vehicle so you are constantly in the loop of what's taking place with your car. Matt is my service provider and he is absolutely amazing.
Every employee here is very professional, helpful and friendly!
Never again. I was treated at first like I was the best thing next to a donut. Then when I had troubles with my car. No help. I have now traded that car and found a better dealer.
Oil change wasn't too long and staff were friendly. The waiting room was really bland. There was one small TV and everything was set up as if you were at the DMV. I suggest some couches in the future.
Business response:
Thank you for reaching out to us with your feedback Kayla! Don't worry, we are constructing a brand new facility that should be completed next summer that will be much more comfortable!
Terrible terrible customer service! Was told to bring vehicle up 2 weeks ago and they'd get to it the very next day. Well it took them a week to even look at it while costing me $500 on a rental truck. Then a part needed to be ordered I was told it would be sent over night... well that was a week ago again! Now I'm up to $1000 in truck rental fees and they still don't have my part for my truck nor have they called me to update me. When i spoke to a manager he apologized said he'd call right back with an answer and guess what... read more
Business response:
Melinda, we are very sorry to hear this and we completely understand your frustration. Please know that we take this very seriously, and your concerns are being forwarded to management immediately. Thank you for taking the time to reach out to us to make us aware of this situation.
Got a same day appointment for service. When I took the car in they understood that I had a 2:00 business meeting and did everything needed to get me in/out timely.
Business response:
Thank you for the review, Marc! Please don't hesitate to let us know what we can do to turn your 4-Star experience into a 5-Star experience! We're glad to have you as part of our Vaden Family!
Business response:
Doug, we are disappointed to hear this. Thank you for taking the time to reach out to us about this situation. Your concerns will be forwarded to management immediately.
I never seem to have any issues with the service at Dan Vaden. All the staff there are very eager to help and satisfy. I went in for a routine check up on my 2016 Cadillac ATS and Bob Register was informative about a recall that is on my year vehicle, told me not to worry, that I can make an appointment .
Business response:
Thank you Monica! Please let us know if there is anything we can do to turn your 4-star experience into a 5-Star experience!
Frequently asked questions about Vaden Volkswagen
How is Vaden Volkswagen rated?
Vaden Volkswagen has a 3.7 star rating with 269 reviews.
When is Vaden Volkswagen open?
Vaden Volkswagen is closed now. It will open at 9:00 a.m.
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