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We are committed to customer service and satisfaction at our Savannah, Hinesville, Statesboro and Hilton Head area Chevy and Cadillac dealership. Dan Vaden Chevrolet Cadillac is conveniently located and has an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team, who will happily assist you in finding the perfect new Cadillac, Chevy or used car.
9393 Abercorn St, Savannah, GA, 31406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
DO NOT TAKE YOUR VEHICLE TO THE SERVICE CENTER HERE. THERE ARE THIEVES THAT WORK THERE!!! I TOOK MY CAR TO GET SERVICED AND SOMEONE IN THE BACK STOLE A PIECE OF JEWELRY FROM IT. THE ITEM WAS HIDDEN AND THEY SNOOPED TO FIND IT. THE COULD BE GOING TROUGH EVERYONE'S CAR AND YOU WOULD NOT EVEN KNOW IT. I SHOULD BE ABLE TO GO THERE AND JUST THAT MY CAR IS JUST GETTING SERVICED. THEN I CALLED REPEATEDLY AND NO ONE EVER CALLED ME BACK. MY HUSBAND THEN WENT UP THERE AND THEY SEEMED LIKE THEY WERE GOING TO BE HELPFUL BUT WAS NOT. I W... read more
Business response:
Denise, that is absolutely not how we do business and I assure you that we will be looking into this. Thank you for making us aware of this situation.
Business response:
Erica, we are glad that we could resolve this issue for you, though we are still very sorry that this occurred to begin with. Thank you for your patience and understanding. We are honored to have you as part of our Vaden Family!
Very pleased with my car, everyone there was really nice
Excellent service - I can't wait to see the new showroom!
Get ready to be ignored. Their service department has always been terrible as they have always been understaffed. The service advisors don't have time to talk to you, don't have time to address your problem, and and certainly don't have time to value you as a customer. And now that they have bulldozed the dealership and are working from tiny little office trailers it's twice as bad. Avoid at all costs and less you just love being pissed off.
Business response:
Hi Enzo, we are truly sorry that we seem to have given you a negative experience. We do not have a record of a visit under your name, however, we believe that you might be one of our tow truck drivers. We certainly appreciate all of your service for our customers and would like to speak to you and get your insight as to how we can improve our processes. Please call me, Shannon Frymyer, Customer Experience Manager directly at 912-629-3407. Thank you for bringing these issues to our attention!
I'm very happy with the new car I purchased from Vaden Chevrolet. This is the third car we have purchased from Vaden Chevrolet, and we have been very happy with the purchases & the follow up service we receive there. Everyone is very nice in the Service Dept. & they go out of their way to help us with any problem. The Sales people were very co-operative, professional, & helpful and they have stayed in touch to see if we are still happy with our purchases, and if they can do anything else for us. Thank you, Al & Jean Moore
Business response:
Thank you Al and Jean! We're glad to have you as part of our Vaden Family!
Outstanding staff to start off with...worked night and day to get me into my dream truck...left the car company with everything I needed to keep me protected in the long run...highly recommend that you buy your first or next vehicle from here...GREAT JOB GUYS!!!...
Business response:
Thanks Victor! Welcome to the Vaden Family!
Buyer beware!!! They will try to sue you for money they say you owe but they will not send you a bill or answer the phone when you try to call and find out what's going on!!!
Vaden Volkswagen has a 3.7 star rating with 269 reviews.
Vaden Volkswagen is closed now. It will open at 9:00 a.m.
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