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Upmc Urgent Care - Shadyside
- Urgent Care
- Pittsburgh, PA
About this business
Visit UPMC Urgent Care - Shadyside located at 5231 Centre Avenue, Pittsburgh. This location is a urgent care facility.
Location details
5231 Centre Ave, Pittsburgh, PA, 15232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI want to what I ask for to be on my Facebook page people just come and join without permission I do not like that
After spending over half an hour talking to someone who identified themselves as a nurse, I was transferred to my cardiologists office to pick up my search. The search had been for a referral to a correct neurologist for my husband who is experiencing neurological symptoms and needs to be evaluated. My cardiologist’s office quickly realized that I should not have been transferred there, and she is now trying to help me by hunting down who I can actually talk to. I don’t know if I will get the help I need or not. Now I would ... read more
Business response:
Hi Don. We are sorry to hear about this negative experience. If you would like to speak to someone in Patient Relations, please send us a private message with your contact information and the UPMC location where this happened.
If you are the Parent/Caregiver for a Special Needs adult or child, I would not recommend this institution.
Business response:
Hi Phillip. We are sorry to hear about your negative experience. If you would like to speak to someone in Patient Relations about this, please send us a private message with your contact info and the UPMC location you are referring to.
UPMC Pres. is the best hospital I have ever set foot in, and their care for my love one was extraordinary. Everyone I have spoke to is kind, helpful, and they make you feel at home.
Maybe give someone a chance to pay a bill before you turn it in to collections.
Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more
I watched your start member assault a patient tonight. I urge everyone to not attend..
if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company.
Business response:
Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss.
TRASH! Would never associate with this racist institution who is abusive towards patients. DO NOT GO HERE!
Frequently asked questions about Upmc Urgent Care - Shadyside
How is Upmc Urgent Care - Shadyside rated?
Upmc Urgent Care - Shadyside has a 3 star rating with 569 reviews.
When is Upmc Urgent Care - Shadyside open?
Upmc Urgent Care - Shadyside is open now. It will close at 6:00 p.m.
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