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Upmc Urgent Care - Shadyside
- Urgent Care
- Pittsburgh, PA
About this business
Visit UPMC Urgent Care - Shadyside located at 5231 Centre Avenue, Pittsburgh. This location is a urgent care facility.
Location details
5231 Centre Ave, Pittsburgh, PA, 15232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedVery good doctors .Easy to talk to
Business response:
Hi Amy. We're so glad to hear that the C.A.R.E networks have been able to help you in this way. We'll be sure to pass on your positive comments to the teams that work on them. Thank you again and take care!
Business response:
We’re sorry to hear about this, it sounds really frustrating, if you want to talk to Patient Relations about it call 1‑866‑705‑7020.
PATIENT FOR OVER A MONTH AND THEY TOOK REALLY GOOD CARE OF ME.
Business response:
Thanks so much for the kind words! We'll be sure to pass this along to the team.
They are the absolute worst and their doctors literally don’t care for their patients. Coming from myself and my family. I had an appointment a couple months ago, the doctor refused to answer my questions and told me not to worry about it. On another note, she wanted all these things done but, clearly didn’t listen to me from several months before that. Now, left with this bill they told me that was paid off but, now I have to pay. What was I paying insurance for. For the doctor I went to she should not be a doctor and needs... read more
These guys are a joke. They have had to “reprocess” this claim 3 times due to their inadequacies. We’re going on 4 months now. They advised that I could set up an account online to see information. I’ve never had luck. Not to mention you have to set it up EXACTLY how it is in their system. But I never knew they spelt my sons name wrong so I can’t access anything. The manager in member services told me she was the worst IT person in the world and she could get it to set up. Insulting your members isn’t the way to go. So the o... read more
Business response:
Hi Brian. We're sorry about the negative experience. Could you please let us know which hospital this experience took place at so we can help route to the appropriate team to make sure they are aware? In addition, if you would like to speak to someone from our patient relations team at the hospital about your experience, we can provide you with a phone number depending on the location. Thank you and take care.
Ok so first I will say the tag was friendly- I am dropping a family member off for admission- he is being admitted and tested COVID positive-I have been here over 3 hours and no one will take his med list from me. He doesn’t know it and apparently they cannot take the paper I have for them-I have to wait for the admission nurse. If I had not come in an N95 this would be infuriating! Why would you want to continue to expose me???-this can lead to MORE positive cases! Come on people! They didn’t even give the nurse an N95 unti... read more
Business response:
Hi Heather, we're sorry to hear about this - we responded to your other post as well but if you could send us a private message with more information on where this occurred we will share this with the location to follow up.
This office is the most UNORGANIZED AND UN INFORMATIVE PROFFESIONALS I HAVE EVER DELT WITH !! You guys wasted my time and your time thanks a whole hell of a lot for nothing ... GET IT TOGETHER !! Your office phone number rings to a patients room !! Everything that you scheduled me for was COMPLETELY WRONG !! I will be contacting the appropriate people to file a complaint !
Business response:
Hi Jeff-- We're sorry about the negative experience you had. Can you please send us a direct message including more information such as the specific location that you had this experience at so that we can reach out to the appropriate teams to address? If you'd like to discuss your experience further, please visit https://upmc.me/feedback and complete our "Share Your Experience" form.
Frequently asked questions about Upmc Urgent Care - Shadyside
How is Upmc Urgent Care - Shadyside rated?
Upmc Urgent Care - Shadyside has a 3 star rating with 569 reviews.
When is Upmc Urgent Care - Shadyside open?
Upmc Urgent Care - Shadyside is closed now. It will open tomorrow at 9:00 a.m.
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