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UPMC Headache Center

3.7

About this business

Location details

120 Lytton Ave, Ste 250, Pittsburgh, PA, 15213, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.7254 reviews
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Josh Miller's profile image
Josh Miller 
4 years ago

Maybe give someone a chance to pay a bill before you turn it in to collections. 

David Katz's profile image
David Katz 
4 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

Brian Wordlaw's profile image
Brian Wordlaw 
4 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Patrice Patrice's profile image
Patrice Patrice 
4 years ago

I watched your start member assault a patient tonight. I urge everyone to not attend.. 

Janet McClure's profile image
Janet McClure 
4 years ago

TRASH! Would never associate with this racist institution who is abusive towards patients. DO NOT GO HERE! 

Eug Gal's profile image
Eug Gal 
4 years ago

My first time experiencing a serious health concern (covid) and the physician assured me that should symptoms escalate over the weekend, of which she, Dr. Hasley stated they would do so, that I could reach someone from her on call team 24/7- her words. I was reportedly her first covid pt and she had not prescribed much as she stated there was not much to do for covid. My symptoms did escalate - trouble breathing, heaviness in chest along with the severity of the loss of taste and smell. I called on Saturday morning and no on... read more

Business response:

Hello, Thank you for your comment. This sounds really frustrating. Will you please send us a private message with your phone number and the UPMC location involved so that our team can reach out to you to discuss. 

Samantha Anne's profile image
Samantha Anne 
4 years ago

Everyone was very rude and pushed me away when it was time for my ultrasound appointment cause at UPMC McKeesport they didn’t want to look at my script from my doctor that was faxed to them. Very lazy and unprofessional would not recommend. Not sure how any of them even have a job 🤦‍♀️ 

Business response:

Hi Samantha. We're sorry that you had a negative experience. If you would like to speak to a member of our team, please call 412-664-2005. Thank you! 

John Killeen's profile image
John Killeen 
4 years ago

This hospital must be on the verge of bankruptcy! They haven't returned a credit of $363.20 on my daughter's account after promising on several occasions since mid-June that it would be returned within 7-10 days. The only reason they have that money is because they sent a fraudulent bill underestimating the amount our insurance company would pay. Don't pay them a cent until your insurance company settles with them! We are filing a complaint with the Attorney General and considering criminal fraud charges against the doctor w... read more

Business response:

Hi John, We're sorry to hear about this. We'd like to help you get this resolved, in order to do so please send us a private message with your daughter's name and phone number? Thank you. 

Nathan Mawhir's profile image
Nathan Mawhir 
4 years ago

Broke the law every time I’ve been there. Tried to violate my constitutional rights which are yours unless you’re detained under NDAA. I Hired a lawyer. They disrespect nurses by not paying them enough. 

Frequently asked questions about UPMC Headache Center

How is UPMC Headache Center rated?

UPMC Headache Center has a 3.7 star rating with 254 reviews. 

When is UPMC Headache Center open?

UPMC Headache Center is closed now. It will open tomorrow at 8:00 a.m. 

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