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University Volkswagen Mazda
- Car Dealers
- Albuquerque, NM
About this business
Location details
5150 Ellison St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership sets the bar! I recently purchased a 2010 VW Jetta for my son at Herzog Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. Great manager, sales and staff. They make purchasing a vehicle easy and set a role model for the industry.
Quality Customer Service! I feel that Engell Pellumbi went beyond expectations to me when I had my 2006 Passat in for the 40,000 mile checkup. I appreciated being treated like a valued customer.!!! The service was excellent.!!!! I also appreciated the shuttle provided by your company returning me to my home and upon completion of the work picking me up at my home and taking me back to Herzon-Meier to pick up my vehicle. It is certainly a great feeling to know that Herzog-Meier still believes in Quality Customer Service!!!
Worst service department ever, epic fail! Incompetence! Unfortunately we have been using them for several years and keep getting sucked into their horrible service department. The only way to describe it is the snow ball effect. You go in for something and every time it comes out with the problem not rectified and with numerous new problems. So what does a rational person do? Well you back because you paid them $1000 to fix a problem which they conveniently didn't fix. Two weeks ago we actually left HM with a check engine li... read more
Best Dealership Experience Ever! Best experience I've had in a dealership service center! Loved the waiting area and wi-fi - got lots of emails written and sent.
Evil Clowns - AVOID How long do Herzog-Meier staff spend writing FAKE reviews on how great they are? What a bunch of CLOWNS. Check and see how similar all positive reviews are. This place is the worst place in Portland to buy a car and the worst place to service your car. Everyone there seems to be nice at first. Then they will lie to you, they will steal from you, they will rip you off, they will not respond to the terms you agreed upon, they will not keep their promises. They will screw you, they will screw your car, they ... read more
Do NOT buy a car from Bernardsville VW! This place is a nightmare! NEVER buy a "certified pre-owned car" from them! They pay for the certification papers and never run the certification tests! I've only had my car for a year and a half and it's spent more that 6 months total in the shop! My catalytic convertor broke a week after I bought the car, it took them over 2 months to "fix" it, and now it's broken again. I can't even count all the things that have broken on my car in the past year and a half! Thanks a lot Bernardsvil... read more
Service I think that Bernardsville Volkswagen has a very good service shop. I have never bought a car from Bernardsville Volkswagen, but my car has spent a lot of time in the shop. Volkswagens are notorious for either having chronic electrical problems, or never having any problems. Mine is the chronic type, and I went to many body shops before Bernardsville. Bernardsville keeps my car on the road. Literally. It is slightly expensive, which is what happens when you take your car to the dealer for repairs, but it is well wort... read more
Great to purcahse, bad for service The service at this place is hooooorible. I used to have a Beetle, that had to be serviced at this location. Everytime I went it was a hassle, and an extreamly lengthy one. i actually avoided purchasing a new volswagen just to avoid having service done by southern states.
Great People Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by far the most fun to drive car I have ever owned!.. When I bought they were patient with me as I tried to figure out actually how to go about buying a new car. I was impressed by the knowledge I was given. A salesperson at another dealer must have been new but he didn't really an... read more
Frequently asked questions about University Volkswagen Mazda
How is University Volkswagen Mazda rated?
University Volkswagen Mazda has a 4.5 star rating with 1,826 reviews.
When is University Volkswagen Mazda open?
University Volkswagen Mazda is closed now. It will open tomorrow at 8:00 a.m.
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