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University Volkswagen Mazda
- Car Dealers
- Albuquerque, NM
About this business
We are a New Volkswagen and Mazda Dealership offering sales and service in Albuquerque New Mexico
Location details
5150 Ellison St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone was very friendly and nice I walked into the dealership intending to buy a brand new car and the one I liked was a little more expensive than what I had in mind, Mike assured me buying a certified VW will be as good as new and showed me the car I liked and he was very patient and professional about the whole deal, he even came to pick me up from home himself to go pick up my new car, I felt he was very honest and sincere in everything he told me, he took the time to explain everything about the car and even gave me ... read more
Staff was honesty and forthrightness When I first walked on the lot, Keith was right there, friendly, helpful, entertaining and funny. His honesty and forthrightness was what I most appreciated. His sense of humor , while maintaining a high level of professionalism, put my anxiety to rest and I immediately felt a high level of trust and integrity. The staff was all welcoming, warm and had positive energy and a great sense of humor which is really important to me. This is the best shopping experience I have honestly ever had.... read more
Totally satisfied with the service From what started out to be an unpleasant experience, due to staff changes and such. I have got to admit, I was a bit unsure about what to expect next. I would like to say that after a rocky start, once new service advisor Thomas had been assigned to my vehicle and myself it was a relief. I have to say Thomas took this responsibility and from there is was smooth sailing. Professional, polite and to the point were a few of the qualities I found in Thomas. Once reassigned, my car was repaired... read more
Staff were friendly and helpful My initial contact was with Reggie via the phone. However he was with another customer when I arrived on Saturday so another Sales person worked with me. Both Reggie and Eric spent time with me talking about the new vehicle and both were very helpful. I will definitely recommend Eric and Reggie to my friends who are looking to purchase a new car!
Best dealership I contacted Keith the day before I came into the sales department and let him know I was mainly just interested in obtaining a appraisal for my vehicle, in fact I wasn't even sure that I was going to buy anything. Keith reassured me that I could come in and discuss my trade options without any pressure to do anything regardless of my appraisal results. I arrived today and Keith and several other staff members took the time to meet with me and discuss my trade-in options, which led me to make an informed decis... read more
Strong customer service The above seller Nick Walker gave a full assistant on procuring the above SUV Veracruz. In fact you depict a strong customer and marketing skills beyond imagination. Nick also helped my family on Car insurance by switching our policy to GEICO auto insurance. Added our second car to the policy and we end up paying a very little premium which when I do a cost comparison with my old car insurance company GEICO car insurance is very cheap. Thank you for your efforts guys! Your the best. I will definitely ... read more
Probably my best car I bought a 2013 VW Beetle Turbo form University VW. It is a great car! The sales associate who helped me was Nick Walker. I could not have asked for a more helpful and professional sales person. Nick answered all my questions and walked me through the whole car buying process, in a friendly and helpful manner. Unlike most car sales people, Nick never tried pressure tactics to get me to hurry and buy a car or buy something that wasn't right for me. Because of Nick, this was probably my best car buying exp... read more
Hospitable salesman We have serviced our Jetta for years with University and Adam. We have over 210000 miles on it and it runs great. We are from out of town and Adam always seems to have it ready quickly or let us know if it a long job ahead of time so we can take the train home to pick up at a later time. Thanks for making us feel welcomed Adam.
Perfect car We had an amazing buying experience with Mike B. Mike was very personable and knowledgeable about the vehicles we looked at. He was honest when he wasn't positive about specific questions we had and always talked to his team to get the answer. He made us feel comfortable and didn't pressure us into making a decision. His laid back style and friendly disposition made us return to purchase our vehicle. We went to their competition and ultimately we returned to University because of Mike. Even after we purchased the... read more
Frequently asked questions about University Volkswagen Mazda
How is University Volkswagen Mazda rated?
University Volkswagen Mazda has a 4.4 star rating with 116 reviews.
When is University Volkswagen Mazda open?
University Volkswagen Mazda is closed now. It will open at 8:00 a.m.
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