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University Volkswagen Mazda

4.5

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Location details

5150 Ellison St NE, Albuquerque, NM, 87109, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,833 reviews
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Wendy's profile image
Wendy 
3 years ago

Staff were friendly and helpful My initial contact was with Reggie via the phone. However he was with another customer when I arrived on Saturday so another Sales person worked with me. Both Reggie and Eric spent time with me talking about the new vehicle and both were very helpful. I will definitely recommend Eric and Reggie to my friends who are looking to purchase a new car! 

Susie's profile image
Susie 
3 years ago

Don't take your car to the service department at University Mazda!! I have grave concerns with the honesty of the service department. Perhaps an investigation needs to be conducted. My 2006 mazda miata was working wonderful for years until I brought it into University Mazda just for a check-up (on the computer at Jiffy Lube, it was suggested that the transmission fluid be changed at a certain mileage). I picked up the car and the service department said that the transmission fluid was good, so there would be no charge.That s... read more

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Cecile 
3 years ago

Had a awesome experience Keith Robinson & James Vitolka were very nice and helpful and not pushy! Loved that! Nice and funny guys that were fun & easy to get along with! Had a great experience! :) 

Huxley's profile image
Huxley 
3 years ago

Utterly Abysmal Service Dept. I won't take all the time needed to list each grievance I have with Univ. VW, but suffice to say, their service dept. is totally incompetent. Beware! 

Bjorn's profile image
Bjorn 
3 years ago

Perfect car We had an amazing buying experience with Mike B. Mike was very personable and knowledgeable about the vehicles we looked at. He was honest when he wasn't positive about specific questions we had and always talked to his team to get the answer. He made us feel comfortable and didn't pressure us into making a decision. His laid back style and friendly disposition made us return to purchase our vehicle. We went to their competition and ultimately we returned to University because of Mike. Even after we purchased the... read more

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Ryder 
3 years ago

University Mazda is nice! My next-door neighbor suggested I try University after I told them of my experience at a Honda store (the H in Honda is for Horrible!). University didn’t have the exact car I wanted yet did not push me into what they did have. They found the car I wanted and had it trucked in. I just took the car in for its 10,000 mile service, other than oil changes the car has needed nothing. John and Adam in the service department are more than friendly. It’s a just nice place, and that is unexpected! 

Cara's profile image
Cara 
3 years ago

Good car From the time I called to see if they had the car in stock Carl was very helpful. He Went out and physically made sure the car I was looking for was there. He Had it ready to test drive by the time I got there and he has been very helpful and knowledgeable. A very good car buying experience :-) 

Jon's profile image
Jon 
3 years ago

University service is awesome I came in wanting an oil change. They got me in and out in less than 30 minutes. Not what i expected from a dealership. University is great! 

Richard's profile image
Richard 
3 years ago

Probably my best car I bought a 2013 VW Beetle Turbo form University VW. It is a great car! The sales associate who helped me was Nick Walker. I could not have asked for a more helpful and professional sales person. Nick answered all my questions and walked me through the whole car buying process, in a friendly and helpful manner. Unlike most car sales people, Nick never tried pressure tactics to get me to hurry and buy a car or buy something that wasn't right for me. Because of Nick, this was probably my best car buying exp... read more

Frequently asked questions about University Volkswagen Mazda

How is University Volkswagen Mazda rated?

University Volkswagen Mazda has a 4.5 star rating with 1,833 reviews. 

When is University Volkswagen Mazda open?

University Volkswagen Mazda is closed now. It will open tomorrow at 8:00 a.m. 

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