This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
University Volkswagen Mazda
- Car Dealers
- Albuquerque, NM
About this business
Location details
5150 Ellison St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easy and a Great Deal 5 Stars! Richard had a great low-key approach that was really refreshing after some other salesmen I dealt with. And I got a great deal without a lot of haggling. And a few days after the sale Richard gave me a call just to make sure everything was good with the car, which I really appreciated.
BAD place - BAD people - BAD cars This is the worst place from coast to coast I bought a car from. Horrible experience with sales, endless lies and broken promises, they were rude and utterly unprofessional. Service here is the biggest joke. Took the car in with two problems and a week after I picked up the car with the same problems after hundreds of dollars spent. They promised me to pay for the rental car and guess what... why would the keep one promise after everything they lied about. Truly this is the most unprofession... read more
Great Service Department My service rep Mike went out of his way to fix a headlight that was out (not one of the reasons I brought the car in) and this was very close to closing time. I travel to Herzog-Meier from West Linn because I like the service department and bring both of my Passats there. I have always been pleased with the service.
Service department - multiple problems! Had a very unfortunate and disappointing experience. After 4 days they could not diagnose my car's problem. I got conflicting reports and comments from the tech (mechanic) and the service manager. When I asked to speak with the tech and look at the car with him, he kept us waiting and then emerged obviously irritated and short tempered. The car overheated less than 10 minutes down the road after we left the lot, and we had to have it towed to a new place. When I called to get a refund ... read more
Don't believe these positive fake reviews! I don't believe that all of the positive reviews are real, you can tell they are written by herzog meier themselves. In short, this company has repeatetly lied to us when it came to repairs on our VW and showed repeatetly incompetence when it came to get the job done. The service departement is horrible. You are not able to even place an order, that will arrive. This place is a joke! They are dishonest and rip people off. If you need a VW, go to the place in Gresham, it is a long dr... read more
Customers Treated Like Family My son has been to the Herzog-Meier service department twice now in the past year for his Touareg with major problems. Each time the service consultant Nick has worked with my son, he has showed nothing but true professionalism. My son tells me he is the most reliable person you can ever meet, and he treats you like a family member.
AWESOME!!! I bought my car here and they were extremely helpful and never once asked me if I WAS going to by a car or not. They showed me the car I wanted in every color they had on the lot. They explained all the functions of the car to me. They worked with me on the price. They were VERY friendly there. I would go back there if I bought another VW. I highly recommend them!
The typical sales people Oh boy, these salesmen were just like the ones you hear about that are VERY pushy. I've gone there twice and both times been unhappy with the salesmen. I even told the second one that I was reluctant to come back because of the first one. The service department, however, is incredible. They are very prompt and call at regular intervals to give you an update on the progress of your repairs. My advice; Buy your car somewhere else but have it serviced at Herzog Meier.
Easy, relaxed sales experience The sales experience at Herzog-Meier is outstanding. My sales person was Doug Galloway and I enjoyed his sense of humor and never felt a bit pressured on any decision. I believe Doug genuinely wants the car buying experience to be as relaxed and easy as possible. I also appreciated the time he took to go over features of the car and offered that I could call him personally with any follow up questions. I am enjoying my awesome new XC70!!
Frequently asked questions about University Volkswagen Mazda
How is University Volkswagen Mazda rated?
University Volkswagen Mazda has a 4.5 star rating with 1,826 reviews.
When is University Volkswagen Mazda open?
University Volkswagen Mazda is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com