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University Surgical Associates

4.8

About this business

Insurance & Billing Ofc 

Location details

979 E 3rd St suite c-320, Ste C-300, Chattanooga, TN, 37403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8110 reviews
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Jeremy Brock's profile image
Jeremy Brock 
6 years ago

Dr Hunt walks in pokes my injury, and says you'll b fine. It's internal. How can he see what's going on inside without CT scans , MRI, X rays. Nothing. Is he blessed w super powers. Totally offended. Such a poor representation of the surgical staff. I'll never recommend this place. Receptionest was friendly. Never will i enter that office. Hope you don't either 

Lamar Daniel's profile image
Lamar Daniel 
7 years ago

I saw Dr. Cockerham 6/15/2018, he had his staff refer me for a mirc and to a Gi doctor. After several calls to their office I got a call on 7/4/18 to the Gi doctor. I told the lady I was driving and could she email me the info, she said sure. I also asked her about the mirc. Well needless to say no email came, or return phone call. I called Thursday the 5th to get the info and was put thur to Monica voice mail. no return phone call. Same thing happened Friday. Today I called different Gi doctors offices till I found the righ... read more

James Mclemore's profile image
James Mclemore 
7 years ago

I have a bacterial infection they failed to do their job and test me for so my primary care physician gave me the test for it so thanks dr Lorenzo and staff for failing to do your jobs instead of saying yall don't need to see me anymore yall should have been on top of this i will not recommend this place to anyone they want to let people die apparently 

Business response:

Mr. Mclemore, thank you for sharing feedback on your recent experience. Because it’s our policy not to disclose details of any patient/physician interaction, we can’t discuss this situation specifically here. However, we are glad to talk with you further to fully address your concerns. My name is Marsha Bock, and I’m the chief operating officer of University Surgical. If you’d like to discuss this further, please contact me at (423) 267-0466. 

Sue Glascock's profile image
Sue Glascock 
recommend  Recommended
7 years ago

5 star surgical group! 

Business response:

Thank you, Sue Glascock! 

Mich Si's profile image
Mich Si 
recommend  Recommended
7 years ago

I love Dr Lisa Smith. She made sure my son was comfortable and knew what exactly would be done during his surgery. Any problems we've encountered she found out why they happened and checked on us even after hours to make things were going good. She has been one of the best Drs I've encountered! 

Summer Roberson Thomas's profile image
Summer Roberson Thomas 
7 years ago

I was referred by my pediatrician for a surgical consult. On the day of our appointment we were turned away saying we didn't have an appointment. I had spoken with someone the day before confirming that day as the appointment. We were rescheduled for the next week. During that appointment the dr came in, knew nothing about my child's case. He then proceeded to ask why we thought our case was an emergency. Our pediatrician told us my son's case was emergent. He talked to us like we were idiots. Just a bad experience all aroun... read more

David Shapiro's profile image
David Shapiro 
7 years ago

While I have not personally used their services, I have only heard positive feedback about their practice and doctors. I am in the medical field so I don't give a 5-star rating lightly. Based on everything I know through my industry colleagues, I give University Surgical Associates the highest possible recommendation. 

Melissa Kuykendall Porter's profile image
Melissa Kuykendall Porter 
7 years ago

I've been a patient of Dr. S. Clark Kennendy since 2009. He has done a couple of my surgeries. Dr. Kennendy is a great surgeon. He explains everything very clearly answered all my questions. He is so patient, kind and caring. I love his staff they are very kind, caring and sweet. Thank you Dr. Kennedy I'm going to miss you. Good luck on this new charter in your life. 

Shannon Garrison's profile image
Shannon Garrison 
recommend  Recommended
7 years ago

In Chattanooga I see Dr Sprouse vascular physician and in Dayton I see Dr Kellogg and they are both great physicians. They do not rush in and out of the room. They take their time to exam you and figure out what's wrong. I currently have several test scheduled so Dr Sprouse can figure out what is wrong with my leg. I know he will figure it out � 

Business response:

Thank you, Shannon! 

Frequently asked questions about University Surgical Associates

How is University Surgical Associates rated?

University Surgical Associates has a 4.8 star rating with 110 reviews. 

When is University Surgical Associates open?

University Surgical Associates is closed now. It will open on Monday at 9:00 a.m. 

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