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Universal Plumbing and Sewer
- Contractors
- Clinton Twp, MI
About this business
Our professionally screened and trained plumbers provide fast, exceptional, affordable service as plumbing, drain, and sewer specialists. Fully stocked trucks save customers time and money. Efficiency and organization are how we stand out amongst our competitors. Our trucks are equipped with top-of-the-line machinery to solve any drain issue and a wide choice of plumbing fixtures and repair parts. We pledge to treat our employees and clients with kindness, dignity, honesty, and respect, as one would treat their own family. I... read more
Location details
35640 Gratiot Ave, Clinton Twp, MI, 48035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 a.m. to Midnight |
Both the initial consultation and the installation of a new water heater were very professional. The service was quick and efficient, the communication was excellent. I would recommend them highly.
Business response:
Thank you for your wonderful feedback, ****! We're delighted to hear that you had a professional and efficient experience with both the consultation and installation of your new water heater. We appreciate your recommendation and look forward to serving you again in the future!
**** and his apprentice did an Awesome job today!!In and out in an hour . Would recommend Universal Plumbing for your plumbing needs!! Thanks ****!!
Business response:
Thank you so much for your kind words, *****! We're thrilled to hear that **** and his apprentice were able to provide you with efficient and excellent service. Your recommendation means a lot to us.
technicians were prompt , respectful, and went " over and beyond " what was asked regarding scheduled repairs .
Business response:
Thank you so much for taking the time to share your experience, *******! We're thrilled to hear that our technicians were able to exceed your expectations during your scheduled repairs.
Excellent experience well trained & professional. I thought that I needed to replace the hot water tank. Turns out the water was from sewage blockage. They snaked the drain 3 times to insure proper use. I woul highly recommend Universal Plumbing for any Plumbing needs.
Business response:
Thank you so much for your glowing review, ******! We're thrilled to hear that you had an excellent experience with us. Our team takes great pride in going above and beyond to ensure our customers' satisfaction. It's fantastic to hear that our technicians were able to accurately diagnose the issue with your hot water tank and discover the root cause of the problem.
Universal Plumbing has been made family in our home. Not only did they carry themselves in a professional and friendly manner. They made sure we understood anything that might be a concern later. I appreciated all their help.
Business response:
We're deeply touched by your kind words, *****! At Universal Plumbing & Sewer, we believe in building strong relationships with our customers, and it's heartwarming to hear that we've become like family in your home. Providing professional and friendly service is at the core of what we do, but it's equally important to us that our customers feel informed and empowered. We want you to feel confident about your plumbing system and any potential concerns down the road, which is why we take the time to ensure that everything is ... read more
Right from the beginning of my experience with Universal Plumbing are the staff who answer the phones. They have always been personable and helpful. For my plumbing issues I have had experience with JD and with **************** friendly, knowledgeable service. I appreciate that they take the time to answer my questions. Universal follows up their visits with a phone call, wanting to know my experience with their employees. I'm happy with their customer service, and I love that the problem is fixed and the headache is gone!
Business response:
Thank you so much for taking the time to share your experience with Universal Plumbing, *******! We're thrilled to hear that you've had such positive encounters with our team members, ** and *****. Providing prompt, friendly, and knowledgeable service is always our top priority, and it's wonderful to know that they delivered just that. We're also delighted to hear that our customer service representatives have been personable and helpful in assisting you. We understand the importance of addressing your questions and concerns... read more
Technicians were knowledgeable, courteous, and very friendly. They explained everything very clearly in a language that I could understand since I know nothing about plumbing the whole company is awesome from the secretaries to the workers who actually did the hard labor, very professional I highly recommend them most of all, they do their best to work with you based on your income
Business response:
Thank you for taking the time to share your experience with us, Helen! We're delighted to hear that our technicians provided you with exceptional service and made sure to explain everything clearly in a way that was easy to understand. We take pride in the professionalism and friendliness of our team, from our office staff to our hardworking technicians. If you ever need assistance in the future or have any questions, please don't hesitate to reach out!
Outstanding Service!***** came for the emergency service. ***** came the following day to install our new water hear. Both gentlemen were on time, professional and personable. Cleaned up the area they were working in and other than the new water heateryoud never know they had been here. Ill definitely use Universal Plumbing for any future plumbing needs!
Business response:
Thank you very much for taking the time to share your experience with us, ******! We're thrilled to hear that ***** and ***** provided you with outstanding service during your recent plumbing emergency. It's fantastic to know that they were not only prompt and professional but also personable, making the experience as stress-free as possible for you.
** arrived on time. He got to work right away. Explained what he needed to do to fix our issue. He was fast, efficient and very professional! Fantastic job!!!
Business response:
Thank you so much for taking the time to share your experience with us, **! We're thrilled to hear that JD provided you with such excellent service. Thank you once again for choosing Universal Plumbing & Sewer, and please don't hesitate to reach out if you need any further assistance.
Frequently asked questions about Universal Plumbing and Sewer
How is Universal Plumbing and Sewer rated?
Universal Plumbing and Sewer has a 4.9 star rating with 2,163 reviews.
When is Universal Plumbing and Sewer open?
Universal Plumbing and Sewer is open now. It will close tomorrow at 12:00 a.m.
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