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Universal Nissan

4.6

About this business

Located in Orlando, FL. Universal Nissan is a car dealership with a commitment to excellence. Our Mission Statement, "To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity and team work!" is something we pride ourselves on. Universal Nissan is 100% privately owned. We proudly support our community and local charity events. If you are in the market for a new or used Nissan, our certified sales staff is here to provide accurate, friendly and fast information about Nis... read more

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.610,438 reviews
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Munkhdalai Bilegsaikhan's profile image
Munkhdalai Bilegsaikhan 
7 years ago

I had the most pleasant experience with Universal Nissan. All the staffs from sales agents to finance managers were friendly and professional. My sale’s agent Billy King went above and beyond to earn my business. He was very knowledgeable and patient. He made the car buying experience smooth and easy. I would definitely recommend anyone who is looking to buy a next car from him. Thank you Billy King. 

Glow Cartagena's profile image
Glow Cartagena 
7 years ago

They are no professional, they mean and rude sorry but that is my experiences in this dealer, i never bring nobody there, the only thing is a beautiful place but the employees need training about costumer services, i went 2 times and both was different people with the same actitud � 

Luke Zuchowski's profile image
Luke Zuchowski 
7 years ago

We want to thank Universal Nissan! We were on vacation from Wisconsin with our Nissan Pathfinder when we had significant car trouble. While they were extremely busy with the year end, the service department found the time to look at our car and get it back to working order in just a day and a half so we could make our drive today back home. Thank you Universal Nissan and our service consultant, Collin Petgrave! You were all great!! 

Richy Vega's profile image
Richy Vega 
7 years ago

Trato muy excelente de eric marrero no hay forma como agradecerte el tiempo q se tomo pa explicar cada detalle 

Alejandro Arriaga's profile image
Alejandro Arriaga 
7 years ago

Great place!!! Excellent people and service i just bought my sentra sr, Frank Diaz was the best. Thank you so much. 

Cristiane Amorim's profile image
Cristiane Amorim 
7 years ago

In 2 weeks, I took my car to Universal Nissan twice for repair. the first time, they said that the problem was the sparks plug, I paid expensive price for the product and the service. I thought that for being a Nissan dealership, I would not have any more problems. my mistake. my car continued broken and I returned to Universal Nissan which informed me that the problem was again the sparks plugs. four days later, my car was broken again, I had to go back to Nissan which informed me another problem. again I paid an expensive ... read more

Gerald Best's profile image
Gerald Best 
7 years ago

I am so glad to have worked with Frank Diaz. He went above and beyond a normal sales person. He was professional and friendly. If you are looking for a car I would totally recommend Mr. Diaz. Amazing Customer Service!!!!!! 

Jeffrey Thomas's profile image
Jeffrey Thomas 
7 years ago

The service at Universal Nissan is the worst. I had an appointment to check the battery on my Nissan Leaf and thought it would be awhile so I dropped it off. Nine hours later, no one had called to provide the status of my car. I left two voicemails with my service tech and he would not call me back. When I called the main line, I was transferred all around and just put in with voicemail again. I asked to speak with a supervisor, same run around. Epically bad service. 

Carlos Narvaez's profile image
Carlos Narvaez 
7 years ago

frank diaz es un excelente persona que sabe lo que hace, con una tremenda humildad y profecionalismo. 

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 10,438 reviews. 

When is Universal Nissan open?

Universal Nissan is closed now. It will open at 7:00 a.m. 

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