This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Universal Hyundai
- Auto Repair
- Southchase, MO
About this business
Welcome to Bill Nero's Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers; Remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction; Create a rewarding environment for our employees to operate with... read more
Location details
12785 Orange Blossom Trl S, Southchase, MO, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Horrible service department. Avoid them at all costs
Business response:
Christina, we are very sorry you did not receive the service you should have expected. We are having a little difficulty finding you through our customer records to contact you and even if your not a customer your feedback does matter! If you would like to speak to a service manger please contact Tony Figueroa @ 407-926-7003
Muy servicialmucha etica profesional. Muy amable responsabilidad muchas gracias en el area de servicio ASM REGINA
Business response:
Gracias Leticias!
Do your research before buying from this dealership! Check BBB and how they don't stand behind the vehicles they sell. There are tons of complaints about the product, customer service and integrity. Do yourself a favor and go somewhere else! Morgan and Morgan Law firm will be after them soon..
This is the worst place Ever do not trust anyone here they sell cars and do not stand behind what they sell. A family member purchased a jeep that was told it was in perfect running condition and it was not right after purchase the transmission went out and they would not call or deal with my family member again. She is now having to pay for a vehicle repairs out of pocket or trade in car already. This jeep should have been looked over before being sold and it was not! The general manager is just as lazy and horrible as the ... read more
Went to see some cars for our daughter and they helped every way they could to give us the best price and best APR. Jack and Jay were so amazing, my husband and I purchased 3 new vehicles in less of a week! Definitely recommend them to anyone looking into getting a new car with the best price and APR in town!
Business response:
We are so happy you had a great experience! Thank you for your feedback.
Bought my 2016 370z at sutherlin nissan a month ago. Great Dealership. Took it to universal for a minor issue since they were closer to my house. Made the appointment a week in advance. The had me down for an oil change. Wrong! Then they tell me that they would keep my car for up to 8 hours. Ridiculous! Then they asked if I bought my car there. When I said no, their whole attitude changed. When you buy a Nissan or any other brand of car for that matter, somewhere else, you should be able to take it to any nissan service dept... read more
I have brought 5 vehicles with the universal group and every time they get worst. I will not buy another vehicle there again. So much for loyal customers that doesn't matter to this company. I am very disappointed with Universal Nissan, and it a shame cause I like Nissan, but next one might be a Toyota or Honda.
I went there and got lied to and cheated and disrespected
I learned in 2003 & 2004 to never buy a vehicle from this place. Customer service is A+ till they sell you the car, then they don't want to have anything to do with you if there are problems or concerns. Reed Nissan actually cares after the sale.
Frequently asked questions about Universal Hyundai
How is Universal Hyundai rated?
Universal Hyundai has a 4.3 star rating with 605 reviews.
When is Universal Hyundai open?
Universal Hyundai is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com