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Universal Hyundai
- Auto Repair
- Southchase, MO
About this business
Welcome to Bill Nero's Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers; Remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction; Create a rewarding environment for our employees to operate with... read more
Location details
12785 Orange Blossom Trl S, Southchase, MO, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Business response:
Thank you!
RecommendedAmazing customer service! 👍🏻👍🏻👍🏻👍🏻
Business response:
Thank you!
Went a test drove a truck and when working out finance numbers they had sold truck out from under me to another person would not recommend this dealer to anyone. That was the most disrespectful customer service treatment i have ever experienced.
Business response:
Josh, thank you for the feedback and we apologize for any inconvenience that you may have experience with us. We here at Universal Nissan strive to provide the best customers service at all times. We will be looking into your file and if you shall have more concerns feel free to reach me at lbautista@uniuversalnissan.com Thank you Lori
New to Orlando, FL, I took my car to this dealership for an oil change. The line-up was predictable but when I was called to retrieved my car, the employee told me "I need rear brakes. They are very thin." This is a bunch of BS because my car has only 12,000 miles on it. I angrily disagreed and refused to allow this addition charge (of either $170/$250/360), I took my keys; paid a $57 invoice (mind you, the original price is $40 minus a $10 coupon). I took my car to a mechanic just one week later to check my rear brakes. No ... read more
Business response:
Hello Gloria, we appreciate your feedback and we apologize that you did not have a good experience here at Universal Nissan. We strive to provide exemplary customer service at all times and we apologize once again that you did get that with us. We will looking into your file and if you shall have any concerns my contact is lbautista@universalnissan.com or 407-926-7001 Ext:1050 Best, Lori
Sarfaraz was great. He was patient and very helpful. Thank you so much.
Business response:
Thank you!
They Avoided All my calls bc after a big difference. monthly payment change be careful went u buy a car from them. after paying this car. $5.460 overpaid... not happy.
Business response:
William, thank you for the feedback. Here at Universal Nissan, we strive to make sure all our customers get a good experience at all times and we apologize that you felt that way. The behavior you described encountering goes against our policy and we would like the opportunity to speak with you regarding the situation, my contact information is lbautista@universalnissan.com or 407-926-7001 Ext:1050 Thank you Lori
Me sentí muy bien atendida con Díana Colina. Dios bendice su camino #sevendensonrisas Gracias por todas tus atenciones y amor.
Poor customer service. I went in for service July 10th for a reoccurring issue. The service tech and his manager took pictures of the issue to send to Nissan to see if they will cover the repair again (it was already repaired once but put on incorrectly). I was told that I would hear back from them within 2 weeks. Tomorrow will be 7 weeks and I still have not heard from them. I have called several times over the last 2-3 weeks and have left voicemails for several different people. I even filled out their contact us webform l... read more
Business response:
Thank you for sharing this with us and bringing this to our attention. We do apologize for what has happened and we would like the opportunity to speak with you and learn more of the situation, so we can look into your file. My contact is lbautista@universalnissan.com or 407-926-7001 Ext:1050 Thank you, Lori
Diana Colina eres una VIP. La mejor tu nivel de servicio, ayuda y esfuerzo vale la pena. Éxito y más... Gracias y si #sevendensonrisas #vivilaexperiencia # nissan
Business response:
Thank you!
Frequently asked questions about Universal Hyundai
How is Universal Hyundai rated?
Universal Hyundai has a 4.3 star rating with 605 reviews.
When is Universal Hyundai open?
Universal Hyundai is open now. It will close at 7:00 p.m.
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