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Universal Hyundai
- Auto Repair
- Southchase, MO
About this business
Welcome to Bill Nero's Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers; Remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction; Create a rewarding environment for our employees to operate with... read more
Location details
12785 Orange Blossom Trl S, Southchase, MO, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Amazing dealership! I loved the service and the staff was so friendly. My sales rep, Raymond M., he was so helpful and patient. He made sure I left happy with my purchase.
Business response:
Thank you!
Diana & Alberto son excelentes. Soy VIP gracias por su asistencia se los recomiendo 100%
The service is ridiculous. I called and made an appointment to have a recall done on my Frontier at noon. I got there over 15 minutes early. Checked in and was told 1 to 1 1/2 hours. An hour and a half later my truck still hasn’t moved. What is the point of an appointment? The first line on the Nissan customer promise is “We will respect your time”. That’s a big lie. I will never bring my vehicle back here and will let everyone else know about this experience.
Business response:
Chris, Thank you for bringing this to our attention and we do apologize for any inconvenience that you may have experience with us. The behavior you describe goes against our current policies and is not characteristics of our team. I’m terribly sorry this occurred and I apologize for the inconvenience. We will take the necessary measures internally to ensure this does not occur in the future. Thank you Lori
RecommendedLes recomiendo todo de ella es una linda persona muy profesional y muy honesta me encanto su servicio. Gracias, Diana 🚗
Business response:
Thank you!
Diana Colina is a very excellent person, I recommend you ask for her if you come by. She is very patient and an amazing listener. She managed to help me very well and take care of us while we were here. They are very friendly here and are a great service. Universal Nissan is a great place to buy a car. Thk
Diana es EXTRAORDINARIA. LA RECOMIENDO 200% ESTOY MUY FELIZ CON MI NUEVO AUTO NISSAN 2018 🤩
Business response:
Thank you!
I will never buy anything from Universal because of their conniving dealers. The issue happen 14 years ago with my brother. Since then I have bought 5 cars and not one of them has ever been from universal Nissan. Too bad there wasn’t Social medial then.
Business response:
Javid, First and foremost. Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience your brother had experience with us 14 years ago. I would like to reassure you that a lot has changed and that we strive to make sure all our customers receive attentive, helpful and prompt service at all times when here. If you have any concerns and would like to reach out to me my contact is lbautista@universalnissan.com or 407-926-7001 Ext:1050 Thank you Lori
Diana Colina es excelente LA recomiendo sali 100% satisfecha
Business response:
Thank you Eva!
Diana Colina gracias por todas tus atenciones. Definitivamente que #sevendensonrisas #soyVIP #nissangirl #newRogue2018.5
Frequently asked questions about Universal Hyundai
How is Universal Hyundai rated?
Universal Hyundai has a 4.3 star rating with 605 reviews.
When is Universal Hyundai open?
Universal Hyundai is closed now. It will open at 11:00 a.m.
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